North American Hosted Contact Center Market
North American Hosted Contact Center Market
Poised to Exceed $2 Billion in Revenues in 2014
RELEASE DATE
03-Jul-2014
03-Jul-2014
REGION
North America
North America
Research Code: NDBB-01-00-00-00
SKU: IT00723-NA-MR_01983
$4,950.00
In stock
SKU
IT00723-NA-MR_01983
Description
This market analysis research provides market sizing and forecasts for hosted contact center services. This includes public cloud services as well as dedicated hosted solutions. The segments covered are: hosted IVR, hosted ACD, hosted customer chat, hosted outbound contact, and hosted agent performance optimization (APO) applications. The study also provides service provider market shares for each of these segments and the total market.
Table of Contents
Hosted Contact Center Market
- Market Analysis
Related Research
This market analysis research provides market sizing and forecasts for hosted contact center services. This includes public cloud services as well as dedicated hosted solutions. The segments covered are: hosted IVR, hosted ACD, hosted customer chat, hosted outbound contact, and hosted agent performance optimization (APO) applications. The study also provides service provider market shares for each of these segments and the total market.
No Index | Yes |
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Podcast | No |
Author | Ashwin Iyer |
Industries | Information Technology |
WIP Number | NDBB-01-00-00-00 |
Is Prebook | No |