Market Overview

• Research Objectives
• Product Definitions
• North American Small Medium Business UPS Market Overview
• Summary of Survey Findings

Market Overview

• Introduction
• Market Challenges
• Market Drivers
• Market Restraints

Forecasts and Trends

• Revenue Forecast
• Revenue Forecast by Power Range

Competitive Analysis

• Competitive Structure
• Market Share Analysis

Methodology & Sample

Current Protection

Spending Pattern

• Study Background
• Sample Segments
• Job Profiles
• Industry Profiles

Purchase Flow Chart

• Primary Protection
• Equipment Protected by UPS Systems
• Number of UPS Systems used Per Equipment
• UPS Topology
• Centralized versus Decentralized Protection
• UPS Power Range

End User Need Assessment of UPS System

• Annual Spending on UPS Systems
• Investment on UPS Systems
• Future Investments Projections

Upgrade Factors for UPS Systems

• Flow Chart

Measurement of Reliability

• Power Quality Problems
• Perceived Need
• Need Assessment
• Purchase Decision Maker

Desirable Features

• Upgrade Factors Introduction
• Upgrade for Redundancy
• Upgrade for Better Manageability
• Decentralization
• Increased Power Needs
• Summary of Upgrade Factors

UPS Runtime Requirements

• Introduction
• Manufacturer Specification
• Past Experience
• Brand Name
• Published Reviews
• Third Party Recommendation
• Friend/Colleague Recommendation
• Summary of Reliability Factors

Selection Criteria

• Features Introduction
• Remote Management
• Business Management Systems
• SNMP
• Web Administration
• Parallel Tasking
• Automatic Data Backup
• Automatic Load Balancing
• Enhanced Compatibility
• Easy Scalability
• Summary of Desirable Features

Choice of Channels

• Runtime Requirements Introduction
• Desktops/Workstations
• PC Peripherals
• Network Servers
• Mainframes
• Network Storage
• Network Equipment
• Telecom -EPABX
• Telecom -VoIP
• Emergency Systems

Supplier Performance

• Selection Criteria Introduction
• Wide Range of Product Features
• Compatibility with Equipment
• Battery Replacement Service
• Good Reputation/Review
• Prompt Technical Support
• Ease of Scalability
• Upgrade Options
• Summary of Selection Criteria

Frost & Sullivan 2005 Awards

DSD