Description

The research focuses on software as a service (SaaS)-based adoption of enterprise applications such as enterprise resource planning (ERP), customer relationship management (CRM), human resource management (HRM), and business intelligence (BI) in the Indian small and medium businesses (SMB) segment. Over the last few years, the domestic software products market has grown at a rapid pace of which the SaaS delivery model is becoming an attractive option. The research carries in-depth analysis of the key trends, drivers and challenges in the market along with the evolving ecosystem and an overview of the competition landscape in these application domains.