Analyzing Customers' Social Voices
Analyzing Customers' Social Voices
Companies are Turning to Social Media Analytics to Gain Customer Insights
RELEASE DATE
18-Nov-2013
18-Nov-2013
REGION
North America
North America
Research Code: 9857-00-41-00-00
SKU: IT00147-NA-MR_01141
$1,500.00
Special Price $1,125.00 save 25 %
In stock
SKU
IT00147-NA-MR_01141
Description
Social media contains information and insights that help companies identify issues, threats, trends, sales opportunities, and influential buyers. It provides knowledge about customers, partners, competitors, and employees, and it helps deepen customer and staff relationships. Social media analytics has emerged as a powerful tool to measure social-site traffic, but more importantly to obtain meaningful, actionable, and timely insights.
Table of Contents
Overview
Popular Topics
Social media contains information and insights that help companies identify issues, threats, trends, sales opportunities, and influential buyers. It provides knowledge about customers, partners, competitors, and employees, and it helps deepen customer and staff relationships. Social media analytics has emerged as a powerful tool to measure social-site traffic, but more importantly to obtain meaningful, actionable, and timely insights.
No Index | Yes |
---|---|
Podcast | No |
Author | Brendan Read |
Industries | Information Technology |
WIP Number | 9857-00-41-00-00 |
Is Prebook | No |