Growth Opportunities in the North American VoIP Access and SIP Trunking Services Market, Forecasts to 2024
Growth Opportunities in the North American VoIP Access and SIP Trunking Services Market, Forecasts to 2024
Consolidation Redefines Competitive Landscape as SIP Trunking Finds New Use Cases
21-Mar-2018
North America
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Description
The VoIP access and SIP trunking market remains on pace to become the default connection between on-premises customer platforms and the public switched telephone network (PSTN) and will feature prominently in the digital transformation efforts currently being undertaken by many forward-thinking businesses. This study focuses on next-generation voice access services including:
• VoIP trunking: Converged access lines connecting with time division multiplexing (TDM) enterprise telephony platforms
• Session Initiation Protocol (SIP) trunking: Converged access lines connecting with IP telephony platforms
• Basic VoIP access services: Converged access lines connecting with low-end key systems or directly with telephony endpoints, typically
through analog telephone adapters (ATAs)
This research study discusses market drivers and restraints that are positively or negatively impacting the North American VoIP access and SIP trunking services market, as well as overall market and technology trends. For VoIP access and SIP trunking services, modern on-premises unified communications platforms, including Microsoft Skype for Business and Cisco Unified Call Manager, are already optimized for SIP trunking rather than legacy communications services becomes a significant factor pushing businesses to the service. Likewise, aggressive pricing and feature-rich value-added services encouraging customers to migrate to IP-based voice services. However, passive migration strategies on the part of some providers and the encroachment of alternative services, such as compelling cloud-based UC services, are holding the market back from its fullest potential. This research includes the estimated market size, demand analysis that identifies the popularity of IP-based services across various business sizes, as well as forecasts for future growth, and the potential demand for IP-based voice services when compared to the total addressable market. This research study also provides comprehensive market share analysis, identifying the current leaders in the North American VoIP access and SIP trunking services market, as well as notably highlights the impact of the significant market consolidation that has occurred in recent years.
Finally, the study includes 12 growth opportunities that Frost & Sullivan has identified for North American IP-based voice access providers. These opportunities represent areas that Frost & Sullivan believes service providers that are committed to the VoIP access and SIP trunking services market should focus particular emphasis on, including market and product vision, product and competitive strategy, products, services, disruptive new business models, marketing, partnerships, sales, and support initiatives. Through this research, service providers will be able to identity successful growth opportunities within their own organizations as well as we discover new potential opportunities that likely apply to their own business.
RESEARCH: INFOGRAPHIC
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Table of Contents
Purpose of this Experiential Study
5 Step Process to Transformational Growth
Strategic Imperatives for Service Providers
Growth Opportunities for Service Providers
Market Definitions
Market Definitions (continued)
Drivers and Restraints
Forecast Assumptions
Revenue and Installed User Forecast
Revenue and Installed User Forecast Discussion
Pricing Forecast
Percent User Forecast by Implementation Type
Percent Revenue by Customer Employee Size
Penetration Forecast
Market Share—Percent Sales Breakdown Prior to Close of Key Market Mergers and Acquisitions
Market Share—Percent Sales Based on 2017 Mergers and Acquisitions
Macro to Micro Visioning
Macro to Micro Visioning (continued)
Trends/Factors Impacting the VoIP Access and SIP Trunking Services Market
Top Predictions for the VoIP Access and SIP Trunking Services Market
Levers for Growth
Growth Opportunity 1—Hybrid Deployment Models
Growth Opportunity 2—UC Application Overlay
Growth Opportunity 3—CPaaS/API Economy
Growth Opportunity 4—SIP Trunking Everywhere
Growth Opportunity 5—Market Consolidation
Growth Opportunity 6—Deployment Acceleration
Growth Opportunity 7—Pre-Sales Engineering/Consultative Approach
Growth Opportunity 8—Feature Awareness
Growth Opportunity 9—Converged Services
Growth Opportunity 10—Brand Recognition
Growth Opportunity 11—Lead Generation
Growth Opportunity 12—Market Differentiation
Identifying Your Company’s Growth Zone
Growth Opportunities 1-6—Vision and Strategy
Growth Opportunities 7-12—Brand and Demand
Growth Opportunities Matrix
Growth Strategies for Your Company
Prioritized Opportunities through Implementation
Legal Disclaimer
List of Exhibits
Abbreviations and Acronyms Used
List of Companies Included in “Others”
Related Research
Popular Topics
No Index | No |
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Podcast | No |
Author | Michael Brandenburg |
Industries | Telecom |
WIP Number | K21B-01-00-00-00 |
Is Prebook | No |
GPS Codes | 9610,9656,9705-C1,9717-C3,9724 |