Growth Opportunities in the Professional Headset Market

Growth Opportunities in the Professional Headset Market

Evolution of Software-based Communications Continues to Drive Headset Growth

RELEASE DATE
05-Oct-2016
REGION
Global
Research Code: K099-01-00-00-00
SKU: TE03652-GL-MR_19088
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$4,950.00
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Description

This study provides an in-depth analysis of the global contact center and office headset market. As part of this analysis, Frost & Sullivan has identified market drivers, restraints, market forecasts and competitive trends within the global business headset market. Frost & Sullivan has also identified 16 growth opportunities for professional headset vendors worldwide. These opportunities span vision, strategy, products, services, business models, marketing, partnerships, sales, and support initiatives. Using the data and analysis in this study vendors and resellers can develop sustainable growth strategies and improve their market positioning.

RESEARCH: INFOGRAPHIC

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Table of Contents

Purpose of this Experiential Study

5-Step Process to Transformational Growth

  • Growth Environment
  • Visioning Scenarios
  • Growth Pipeline
  • Growth Strategy
  • Growth Implementation

Enterprise Communications Endpoint Landscape

Top 5 Strategic Imperatives for Professional Headset Vendors

Scoping and Market Definition

State of the Market

Market Drivers

Market Restraints

Market Forecast

Competitive Landscape—Revenue Contribution by Vendor

  • The productivity benefits associated with professional headsets
  • The massive proliferation of software-based communications
  • The amalgamation of headsets with headphones
  • Cordless professional headsets continue to offer mobile workers desk-free communications and collaboration
  • Others

Macro to Micro Visioning

Top Predictions for the Professional Headset Market

Growth Pipeline

Levers for Growth

Vision and Strategy—Opportunity 1: IP Desktop Phones

Vision and Strategy—Opportunity 2: UCC Clients

Vision and Strategy—Opportunity 3: Microsoft

Vision and Strategy—Opportunity 4: Messaging-centric Clients

Vision and Strategy—Opportunity 5: Conferencing Service Clients

Vision and Strategy—Opportunity 6: Communications APIs

Vision and Strategy—Opportunity 7: Mobility

Vision and Strategy—Opportunity 8: Internet of Things

Brand and Demand—Opportunity 9: UCC Versus UC

Brand and Demand—Opportunity 10: Connectivity/Convergence

Brand and Demand—Opportunity 11: Cloud & Solution as a Service

Brand and Demand—Opportunity 12: Generation Y (Millennials)

Brand and Demand—Opportunity 13: Continued Education

Brand and Demand—Opportunity 14: Channel Structure

Brand and Demand—Opportunity 15: Evolving Workspaces

Brand and Demand—Opportunity 16: Social Media Marketing

Total Growth Opportunity Matrix 1-8—Vision and Strategy

Total Growth Opportunity Matrix 9-16—Brand and Demand

Total Growth Opportunities Matrix Exhibit

Growth Strategies for Your Company

Prioritized Opportunities through Implementation

Legal Disclaimer

List of Figures
  • 1. Total Contact Center and Office Headset Market: Key Market Drivers, Global, 2016–2022
  • 2. Total Contact Center and Office Headset Market: Key Market Restraints, Global, 2016–2022
List of Charts
  • 1. Total Contact Center and Office Headset Market: Unit Shipment and Revenue Forecast, Global, 2014–2022
  • 2. Total Contact Center and Office Headset Market: Office versus Contact Center Unit Shipment and Revenue Forecast, Global, 2014–2022
  • 3. Total Contact Center and Office Headset Market: Cordless versus Corded Unit Shipment and Revenue Forecast, Global, 2014–2022
  • 4. Total Contact Center and Office Headset Market: UCC-enabled versus non UCC Unit Shipment and Revenue Forecast, Global, 2014–2022
  • 5. Total Contact Center and Office Headset Market: Penetration Analysis, Global, 2014–2022
  • 6. Total Contact Center and Office Headset Market: Revenue Contribution by Region, Global, 2014
  • 7. Total Contact Center and Office Headset Market: Revenue Contribution by Region, Global, 2015
  • 8. Total Contact Center and Office Headset Market: Revenue Contribution by Vendor, Global, 2015
This study provides an in-depth analysis of the global contact center and office headset market. As part of this analysis, Frost & Sullivan has identified market drivers, restraints, market forecasts and competitive trends within the global business headset market. Frost & Sullivan has also identified 16 growth opportunities for professional headset vendors worldwide. These opportunities span vision, strategy, products, services, business models, marketing, partnerships, sales, and support initiatives. Using the data and analysis in this study vendors and resellers can develop sustainable growth strategies and improve their market positioning.
More Information
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Table of Contents | Executive Dashboard~ || Purpose of this Experiential Study~ || 5-Step Process to Transformational Growth~ ||| Growth Environment~ ||| Visioning Scenarios~ ||| Growth Pipeline~ ||| Growth Strategy~ ||| Growth Implementation~ || Enterprise Communications Endpoint Landscape~ || Top 5 Strategic Imperatives for Professional Headset Vendors~ | Growth Environment~ || Scoping and Market Definition~ || State of the Market~ || Market Drivers~ ||| The productivity benefits associated with professional headsets~ ||| The massive proliferation of software-based communications~ ||| The amalgamation of headsets with headphones~ ||| Cordless professional headsets continue to offer mobile workers desk-free communications and collaboration~ ||| Others~ || Market Restraints~ ||| Tight IT budgets~ ||| High cost of advanced business headsets restricts sales~ ||| Declining premises-based UCC investments~ ||| Cost-effective USB enablers~ ||| Others~ || Market Forecast~ ||| Total Contact Center and Office Headset Forecast~ ||| versus Contact Center Headset Forecast~ ||| Cordless versus Corded Headset Forecast~ ||| UCC-enabled versus non UCC Headset Forecast~ ||| Professional Headset Penetration~ ||| Revenue Contribution by Region~ || Competitive Landscape—Revenue Contribution by Vendor~ | Visioning Scenarios~ || Macro to Micro Visioning~ || Top Predictions for the Professional Headset Market~ || Growth Pipeline~ || Levers for Growth~ || Vision and Strategy—Opportunity 1: IP Desktop Phones~ || Vision and Strategy—Opportunity 2: UCC Clients~ || Vision and Strategy—Opportunity 3: Microsoft~ || Vision and Strategy—Opportunity 4: Messaging-centric Clients~ || Vision and Strategy—Opportunity 5: Conferencing Service Clients~ || Vision and Strategy—Opportunity 6: Communications APIs~ || Vision and Strategy—Opportunity 7: Mobility~ || Vision and Strategy—Opportunity 8: Internet of Things~ || Brand and Demand—Opportunity 9: UCC Versus UC~ || Brand and Demand—Opportunity 10: Connectivity/Convergence~ || Brand and Demand—Opportunity 11: Cloud & Solution as a Service~ || Brand and Demand—Opportunity 12: Generation Y (Millennials)~ || Brand and Demand—Opportunity 13: Continued Education~ || Brand and Demand—Opportunity 14: Channel Structure~ || Brand and Demand—Opportunity 15: Evolving Workspaces~ || Brand and Demand—Opportunity 16: Social Media Marketing~ || Total Growth Opportunity Matrix 1-8—Vision and Strategy~ || Total Growth Opportunity Matrix 9-16—Brand and Demand~ || Total Growth Opportunities Matrix Exhibit~ | Growth Strategy and Implementation~ || Growth Strategies for Your Company~ || Prioritized Opportunities through Implementation~ || Legal Disclaimer~
List of Charts and Figures 1. Total Contact Center and Office Headset Market: Key Market Drivers, Global, 2016–2022~ 2. Total Contact Center and Office Headset Market: Key Market Restraints, Global, 2016–2022~| 1. Total Contact Center and Office Headset Market: Unit Shipment and Revenue Forecast, Global, 2014–2022~ 2. Total Contact Center and Office Headset Market: Office versus Contact Center Unit Shipment and Revenue Forecast, Global, 2014–2022~ 3. Total Contact Center and Office Headset Market: Cordless versus Corded Unit Shipment and Revenue Forecast, Global, 2014–2022~ 4. Total Contact Center and Office Headset Market: UCC-enabled versus non UCC Unit Shipment and Revenue Forecast, Global, 2014–2022~ 5. Total Contact Center and Office Headset Market: Penetration Analysis, Global, 2014–2022~ 6. Total Contact Center and Office Headset Market: Revenue Contribution by Region, Global, 2014~ 7. Total Contact Center and Office Headset Market: Revenue Contribution by Region, Global, 2015~ 8. Total Contact Center and Office Headset Market: Revenue Contribution by Vendor, Global, 2015~
Author Alaa Saayed
Industries Telecom
WIP Number K099-01-00-00-00
Is Prebook No