EMEA Hosted Contact Centre Market
EMEA Hosted Contact Centre Market
Robust Growth Despite Challenging Economic Conditions
RELEASE DATE
16-Oct-2013
16-Oct-2013
REGION
Europe
Europe
Research Code: NCF0-01-00-00-00
SKU: IT00702-EU-MR_01936
$4,950.00
In stock
SKU
IT00702-EU-MR_01936
Description
This market analysis research provides market sizing and forecasts for hosted contact centre services in the Europe, Middle East and Africa (EMEA) region. Hosted solutions include public cloud services and dedicated hosted solutions. The segments covered are: hosted IVR, hosted ACD, hosted customer chat, hosted outbound contact, and hosted agent performance optimization (APO) applications. The study also provides forecasts by service segment, and region, in EMEA.
Table of Contents
Analysis of the EMEA Hosted Contact Centre Market
- Market Analysis
Related Research
This market analysis research provides market sizing and forecasts for hosted contact centre services in the Europe, Middle East and Africa (EMEA) region. Hosted solutions include public cloud services and dedicated hosted solutions. The segments covered are: hosted IVR, hosted ACD, hosted customer chat, hosted outbound contact, and hosted agent performance optimization (APO) applications. The study also provides forecasts by service segment, and region, in EMEA.
No Index | Yes |
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Podcast | No |
Author | Suvradeep Bhattacharjee |
Industries | Information Technology |
WIP Number | NCF0-01-00-00-00 |
Is Prebook | No |