North American Contact Center Systems Market

North American Contact Center Systems Market

Growth Slows Down as Companies Migrate to Cloud Solutions

RELEASE DATE
26-Jun-2014
REGION
North America
Research Code: NDBA-01-00-00-00
SKU: IT00722-NA-MR_01982
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$4,950.00
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SKU
IT00722-NA-MR_01982
$4,950.00
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Description

This market analysis research provides market sizing and forecasts for premises-based contact center systems. The product segments covered are: inbound contact routing, IVR and voice portal, outbound dialer, quality monitoring, workforce management, and contact center analytics. The study provides market forecasts by product segment, industry vertical, and contact center size. The study also provides vendor market shares for each of the product segments, and the total market.

Table of Contents

Analysis of the North American Contact Center Systems Market

  • Research Study
Related Research
This market analysis research provides market sizing and forecasts for premises-based contact center systems. The product segments covered are: inbound contact routing, IVR and voice portal, outbound dialer, quality monitoring, workforce management, and contact center analytics. The study provides market forecasts by product segment, industry vertical, and contact center size. The study also provides vendor market shares for each of the product segments, and the total market.
More Information
No Index Yes
Podcast No
Author Ashwin Iyer
Industries Information Technology
WIP Number NDBA-01-00-00-00
Is Prebook No