North American Contact Center Systems Market
North American Contact Center Systems Market
Growth Slows Down as Companies Migrate to Cloud Solutions
RELEASE DATE
26-Jun-2014
26-Jun-2014
REGION
North America
North America
Research Code: NDBA-01-00-00-00
SKU: IT00722-NA-MR_01982
$4,950.00
In stock
SKU
IT00722-NA-MR_01982
Description
This market analysis research provides market sizing and forecasts for premises-based contact center systems. The product segments covered are: inbound contact routing, IVR and voice portal, outbound dialer, quality monitoring, workforce management, and contact center analytics. The study provides market forecasts by product segment, industry vertical, and contact center size. The study also provides vendor market shares for each of the product segments, and the total market.
Table of Contents
Analysis of the North American Contact Center Systems Market
- Research Study
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Popular Topics
This market analysis research provides market sizing and forecasts for premises-based contact center systems. The product segments covered are: inbound contact routing, IVR and voice portal, outbound dialer, quality monitoring, workforce management, and contact center analytics. The study provides market forecasts by product segment, industry vertical, and contact center size. The study also provides vendor market shares for each of the product segments, and the total market.
No Index | Yes |
---|---|
Podcast | No |
Author | Ashwin Iyer |
Industries | Information Technology |
WIP Number | NDBA-01-00-00-00 |
Is Prebook | No |