North American Video Conferencing Hosted and Managed Services Market
North American Video Conferencing Hosted and Managed Services Market
Growing Amidst a Long-term Transition and Economic Turbulence
01-Mar-2013
North America
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Description
The video conferencing services market remains a robust growth opportunity despite the recent turbulence in the video conferencing equipment market, as the latter transitions from legacy CPE big-iron video bridges towards “MCU-less” software-based solutions. Enterprises are increasingly turning to CSPs as trusted advisors that can help reduce video complexity and de-risk their video implementations. This research delivers an in-depth view of the North American hosted and managed video conferencing services market in the U.S. and Canada, including analysis of market drivers, restraints, forecasts and market trends. Market participants can rely on this research to develop sustainable growth strategies and enhance their competitive standing.
Table of Contents
Executive Summary
Executive Summary (continued)
Executive Summary—Market Engineering Measurements
Executive Summary—Market Engineering Measurements (continued)
Executive Summary—CEO’s Perspective
Market Overview—Definitions
Market Overview—Definitions (continued)
Market Overview—Definitions (continued)
Market Overview—Definitions (continued)
Market Overview—Video Conferencing Service Offerings
Geographic Scope—North America (Canada and United States)
Market Overview—Key Questions This Study Will Answer
Video Conferencing Critical Success Factors / Enterprise CIO Wish List
Drivers and Restraints
Forecast Assumptions—Video Conferencing Hosted and Managed Services Market
Forecast Assumptions—Video Conferencing Hosted and Managed Services Market (continued)
Other Forecast Assumptions (Exogenous Variables)
Economy Uncertain, Budgets Cautiously Optimistic
Video Conferencing Hosted and Managed Services MarketRevenue Forecast
Managed Video Conferencing Services Revenue Forecast
Managed Video Conferencing Services Revenue Forecast Discussion
Hosted Video Conferencing Services Revenue Forecast
Hosted Video Conferencing Services Revenue Forecast Discussion
Pricing Trends for Various Managed and Hosted Video Conferencing Services
Pricing Trends for Various Managed and Hosted Video Conferencing Services (continued)
Pricing Trends—Managed Video Conferencing Services
Pricing Trends—Hosted Video Conferencing Services
Video Conferencing Hosted and Managed Services Market—Percent Revenue Forecast by Segment
Video Conferencing Hosted and Managed Services Market—Percent Revenue Forecast by Country
Video Conferencing Hosted and Managed Services Market—Revenue Forecast by Country Discussion
Competitive Analysis—Market Shares
Market Share Analysis—North America
Competitive Analysis—Managed Services Market Shares
Competitive Analysis—Hosted Services Market Shares
Competitive Analysis—Canadian Market Shares
Market Share Analysis—Canada
Competitive Environment
Competitive Factors and Assessment
Growth Excellence Matrix: Benchmark, Focus, Grow
Growth Excellence Matrix Explained
High Definition Video Becoming Increasingly Pervasive
Inter-Company Calling Rates Expected to Rise
IP MPLS Paves the Way Forward…
SMB Demand Will Grow Over the Forecast Period
SMB Market Potential Remains Strong in the United States
Demand for UCC Tools Is Increasing
Demand for UCC Tools Is Increasing (continued)
CSPs Will Need to Support a Wide Variety of Endpoints
BYOD Means Video Conferencing Reach Is Sine-Qua-Non
Conferencing Not Yet at the Top of Cloud Migration List
Video Conferencing Ranks Low in CXO Daily Personal Use of UCC Tools
Room for Video Conferencing Usage Rates to Go Up
Co-located Facility/Data Center Approach Gaining Favor
The Advent of Video Exchanges
Service Provider Video Exchange Architecture
OVCC Progress: Wave 1 Compliant Service Ability
Globalization—The Future of the Firm
Increased Collaboration Seen as a Key Productivity Driver
Current State of UCC Market
Top Communication Trends
Video Conferencing: Not a Point Solution, but Part of the UCC Stack
The Last Word—Predictions
The Last Word—Recommendations for CSPs
The Last Word—Recommendations for Enterprises
Legal Disclaimer
Market Engineering Methodology
Market Engineering Measurements
Market Engineering Measurements (continued)
Additional Sources of Information on Video Conferencing
Partial List of Companies Interviewed
Learn More—Next Steps
Popular Topics
No Index | Yes |
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Podcast | No |
Author | Ronald Gruia |
Industries | Telecom |
WIP Number | NB8F-01-00-00-00 |
Is Prebook | No |