Description

In order to reduce user inefficiencies and caller inconveniences without relinquishing the collective benefits of multiple means of communication, a call mediation mechanism needs to be inserted between the communicating parties. Without question, Hosted IP Telephony services, premise-based IP PBXs, and the future of integrated wireline and wireless network services are vying to be enablers of mediation, but they are not the only choices available in the market. RingCentral offers a unique perspective to this business dilemma and is the subject of this SPIE.