Description

For a long time, unified communications and collaboration (UCC) has been revolutionizing the way enterprises communicate through the convergence of voice, text, and system platforms. Nevertheless, the UCC value proposition is still not well perceived by its market. This market insight research service examines trends in the UCC market, considering how innovative breakthroughs and new competitors are revolutionizing the UCC environment and shaking up traditional business models. This service focuses on Latin America, and the base year is 2012.