Contact Center Market Assessment in India, CY2010

Contact Center Market Assessment in India, CY2010

Scope for a Growing Outsourcing Destination

RELEASE DATE
23-Dec-2011
REGION
Asia Pacific
Research Code: P571-01-00-00-00
SKU: IT02308-GL-MR_12063
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Description

This study covers the state of the Indian contact centers market, examining drivers and restraints for growth, pricing, distribution, demand and geographical trends. Following from these, market growth for the market segments are forecasted. The base year is 2010 with forecasts running through 2017. It contains market sizing and forecasting in terms of number of contact centers, number of agents as well as number of agent positions at an overall India level. Trends are examined in terms of contact center model, verticals as well as by country serviced. Labour trends in terms of salary are also listed.

Table of Contents

Assessment of Contact Center Market in India CY 2010

  • India Contact Center Market Assessement
Related Research
This study covers the state of the Indian contact centers market, examining drivers and restraints for growth, pricing, distribution, demand and geographical trends. Following from these, market growth for the market segments are forecasted. The base year is 2010 with forecasts running through 2017. It contains market sizing and forecasting in terms of number of contact centers, number of agents as well as number of agent positions at an overall India level. Trends are examined in terms of contact center model, verticals as well as by country serviced. Labour trends in terms of salary are also listed.
More Information
No Index Yes
Podcast No
Author Ritu Madhogarhia
Industries Information Technology
WIP Number P571-01-00-00-00
Is Prebook No