Description

The Chilean IT infrastructure outsourcing services markets present a relatively mature stage of awareness and adoption in comparison with other countries in the region. Benefits of outsourcing and government’s promotion of IT services are the main drivers of the market. The more important benefits taken into account by potential clients are fixed costs, specialized human resources, and smaller time to market. IT service providers and telecommunication and data service providers participate in the market, being the formers the leaders. Finance and banking, industry and commerce and government sectors are the more advanced verticals in outsourcing their IT services.