An End User Perspective on Navigating Digital Transformation, Latin America, 2017

An End User Perspective on Navigating Digital Transformation, Latin America, 2017

Gain a Competitive Advantage Using Insights from IT Buyers

RELEASE DATE
11-Oct-2017
REGION
Latin America
Research Code: K23C-01-00-00-00
SKU: CI00292-LA-MR_20945
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Description

The overall research objective is to measure the current use and future decision making behavior toward information technology (IT) in Latin America, specifically: Enterprise Mobility Management, eCommerce/mCommerce, Unified Communications & Collaboration (UCC), Infrastructure and Data Centers, Big Data and Analytics’ Omnichannel Marketing, Customer Experience Management, Cyber Security, Internet of Things, Enterprise Content and Business Processes Management, Fintech, and API/CPaaS (Application Programming Interface/Communications Platforms as a Service) Strategy.

Frost & Sullivan aims to:
• Understand the IT-related challenges organizations face today
• Monitor the status of digital transformation including newer solutions such as Artificial Intelligence (AI), Augmented Reality/Virtual Reality
(AR/VR), and mCommerce
• Assess the current and future use of business communications technologies
• Evaluate factors that drive investments in communications technologies
• Gauge IT and communications trends
• Appraise available IT budgets

The top challenge for IT departments in Latin America is the ability to align IT with business strategies and/or not having a clear IT strategy (30% of respondents), followed by security concerns (26%), and systems integration (26%).

Latin America is the leading region with regard to investments in digital transformation technologies, as fintech, omnichannel marketing, and API strategy represent the top three investments over the next two years.
About 65% of respondents in Latin America plan to increase their IT budgets, with an average increase of 28%.

Improving digital presence is a top contender for IT investments over the next two years.

The optimism around being an early adopter and the high growth in IT investments bodes well for IT solutions providers. Companies that are able to effectively help end user industries to implement a digital transformation strategy will be the winners.

Table of Contents

Research Objectives

Survey Methodology

Navigating Digital Transformation—Respondent IT Decision Maker Profile, Latin America, 2017

Navigating Digital Transformation—Respondent IT Decision Maker Profile, Latin America, 2017 (continued)

Navigating Digital Transformation—Respondent's Job Titles, Latin America, 2017

Challenges Faced by IT Departments; IT Investment Drivers; Technology Trends

Plans for Investment

Navigating Digital Transformation—IT & Communications Investments Today, Latin America, 2017

Navigating Digital Transformation—Top Challenges for IT, Latin America, 2017

Navigating Digital Transformation—Top Drivers for IT Investment Over Next 2 Years, Latin America, 2017 to 2019

Navigating Digital Transformation—Top Technologies to Impact Revenue Growth, Latin America, 2017

Navigating Digital Transformation—Top Technologies to Impact Cost Reduction Efforts, Latin America, 2017

Navigating Digital Transformation—Top Security Concerns Regarding IT, Latin America, 2017

Navigating Digital Transformation—Top Benefits of IoT Investments, Latin America, 2017

Navigating Digital Transformation—Decision-Making Factors When Selecting a Cloud Provider, Latin America, 2017

Navigating Digital Transformation—Benefits of Cloud for IT and Communications Solutions, Latin America, 2017

Navigating Digital Transformation—Percent of Mobile Devices Used for Job Functions, Latin America, 2017

Navigating Digital Transformation—Benefits of Social Media, Latin America, 2017

Navigating Digital Transformation—Digital Transformation Readiness, Latin America, 2017

Navigating Digital Transformation—Businesses Achieving Revenue Growth of Over 50% by Stage of Digital Transformation Readiness, Latin America, 2017

Navigating Digital Transformation—Critical Investments for Digital Transformation Over next Five Years, Latin America, 2017

Navigating Digital Transformation—Budget Change Expectations, Latin America, 2018

Navigating Digital Transformation—Plans for Investment Over Next Two Years, Latin America, 2017

Strategic Imperatives for Success and Growth

The Last Word—Three Big Predictions

Legal Disclaimer

The Frost & Sullivan Story

Value Proposition—Future of Your Company & Career

Global Perspective

Industry Convergence

360º Research Perspective

Implementation Excellence

Our Blue Ocean Strategy

Related Research
The overall research objective is to measure the current use and future decision making behavior toward information technology (IT) in Latin America, specifically: Enterprise Mobility Management, eCommerce/mCommerce, Unified Communications & Collaboration (UCC), Infrastructure and Data Centers, Big Data and Analytics’ Omnichannel Marketing, Customer Experience Management, Cyber Security, Internet of Things, Enterprise Content and Business Processes Management, Fintech, and API/CPaaS (Application Programming Interface/Communications Platforms as a Service) Strategy. Frost & Sullivan aims to: • Understand the IT-related challenges organizations face today • Monitor the status of digital transformation including newer solutions such as Artificial Intelligence (AI), Augmented Reality/Virtual Reality (AR/VR), and mCommerce • Assess the current and future use of business communications technologies • Evaluate factors that drive investments in communications technologies • Gauge IT and communications trends • Appraise available IT budgets The top challenge for IT departments in Latin America is the ability to align IT with business strategies and/or not having a clear IT strategy (30% of respondents), followed by security concerns (26%), and systems integration (26%). Latin America is the leading region with regard to investments in digital transformation technologies, as fintech, omnichannel marketing, and API strategy represent the top three investments over the next two years. About 65% of respondents in Latin America plan to increase their IT budgets, with an average increase of 28%. Improving digital presence is a top contender for IT investments over the next two years. The optimism around being an early adopter and the high growth in IT investments bodes well for IT solutions providers. Companies that are able to effectively help end user industries to implement a digital transformation strategy will be the winners.
More Information
No Index No
Podcast No
Author Alpa Shah
Industries Cross Industries
WIP Number K23C-01-00-00-00
Is Prebook No
GPS Codes 9658,9705-C1,99E6-C1,9A5B-C1,9AA5-C1