Asia Pacific Contact Center Application CY 2009 (Executive Summary and APAC)
Asia Pacific Contact Center Application CY 2009 (Executive Summary and APAC)
RELEASE DATE
20-Oct-2010
20-Oct-2010
REGION
Asia Pacific
Asia Pacific
Research Code: 4Q65-01-00-00-00
SKU: IT00867-AP-MR_10622
$10,000.00
Special Price $7,500.00 save 25 %
In stock
SKU
IT00867-AP-MR_10622
Description
The Asia Pacific Contact Center Application CY 2009 study segments the contact center applications market across 14 countries in the Asia Pacific region by 8 different application segments including ACD, CTI, IVR, Outbound, Call Monitoring, WFM, Speech and Multimedia applications, providing market sizing and market share by application, by country. Trends are also provided based on technology adoption and adoption across different industry sectors as well as by size of contact centers. Market drivers, restraints and challenges are also discussed for each country in the Asia Pacific region.
Table of Contents
Executive Summary and APAC
- Asia Pacific Contact Center Applications CY 2009
Popular Topics
The Asia Pacific Contact Center Application CY 2009 study segments the contact center applications market across 14 countries in the Asia Pacific region by 8 different application segments including ACD, CTI, IVR, Outbound, Call Monitoring, WFM, Speech and Multimedia applications, providing market sizing and market share by application, by country. Trends are also provided based on technology adoption and adoption across different industry sectors as well as by size of contact centers. Market drivers, restraints and challenges are also discussed for each country in the Asia Pacific region.
No Index | Yes |
---|---|
Podcast | No |
Industries | Information Technology |
WIP Number | 4Q65-01-00-00-00 |
Is Prebook | No |