EMEA Contact Center Systems Market

EMEA Contact Center Systems Market

Analytics Leads the Way for Growth in a Challenging Market

RELEASE DATE
04-Jul-2014
REGION
Europe
Research Code: NCF4-01-00-00-00
SKU: IT00706-EU-MR_01940
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$4,950.00

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SKU
IT00706-EU-MR_01940

$4,950.00

$3,712.50save 25 %

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Description

This market analysis research provides market sizing and forecasts for premises-based contact centre systems sold in the EMEA region. The product segments covered are: inbound contact routing, IVR and voice portal, outbound dialer, quality monitoring, workforce management, and contact centre analytics. The study provides market forecasts by product segment, industry vertical, region, and contact centre size. Country/sub-region breakouts are provided for UK, Germany, France, Benelux, Spain, Italy, Nordics, CIS, Eastern Europe, Rest of Europe, and Middle East and Africa. The study also provides vendor market shares for each of the product segments, and the total market.

Table of Contents

EMEA Contact Center Systems

  • Analysis of EMEA Contact Center Systems
Related Research
This market analysis research provides market sizing and forecasts for premises-based contact centre systems sold in the EMEA region. The product segments covered are: inbound contact routing, IVR and voice portal, outbound dialer, quality monitoring, workforce management, and contact centre analytics. The study provides market forecasts by product segment, industry vertical, region, and contact centre size. Country/sub-region breakouts are provided for UK, Germany, France, Benelux, Spain, Italy, Nordics, CIS, Eastern Europe, Rest of Europe, and Middle East and Africa. The study also provides vendor market shares for each of the product segments, and the total market.
More Information
No Index Yes
Podcast No
Author Ashwin Iyer
Industries Information Technology
WIP Number NCF4-01-00-00-00
Is Prebook No