Introduction

• Executive Summary
• Scope of the Study and Research Methodology
• Definitions

Market Overview

• State of the Market
• Market Engineering Measurements
• Market Drivers
• Market Restraints

Market and Technology Trends

• Consolidation of Multiple Platforms Enabled by Messaging Solutions
• IP Telephony Drives Innovation in Messaging Features
• Linux-based Messaging Options Increase
• PBX on a Mobile – Competition to Messaging Mobility Options
• Single-Store vs. Integrated or Dual-Store Unified Messaging
• Secure Messaging and Regulations Affect Product Choice
• Visual Voicemail Cures Regulation Problems

Market Potential

• Total Messaging Market Revenue Forecasts
• Unified Messaging Market Revenue Forecasts
• Migration from Voice to Unified Messaging
• Demand and Pricing Analysis
• Strategic Insight - Impact of Unified Communications

Competitive Landscape

• Competitive Structure
• Company Market Share by Voice and Unified Messaging Revenue
• Company Market Share by Unified Messaging Unit Shipment
• Market Share Analysis
• Competitive Trends

Profiles and Competitive Analysis

• Active Voice/NEC
• Adomo
• Alcatel-Lucent
• Avaya
• AVST
• Cisco
• Interactive Intelligence
• Microsoft
• Mitel/Inter-Tel
• Nortel
• Objectworld Communications
• Siemens
• Toshiba