Navigating Digital Transformation in Government

Navigating Digital Transformation in Government

A Customer Perspective

RELEASE DATE
27-Sep-2016
REGION
Global
Research Code: 9AC0-00-26-00-00
SKU: TE03647-GL-CR_19029
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Description

This study is derived from a survey of IT decision makers around the world across multiple industries. It provides insightful information on what drives investment in IT solutions, the IT-related challenges that organizations face today, and most importantly, plans for IT budgets. Technologies covered include Enterprise Mobility Management, Social Media Management & Marketing Tools, eCommerce/mCommerce, Unified Communications & Collaboration, Infrastructure and Data Centers, Big Data and Analytics, Digital Marketing, Customer Experience Management, Cybersecurity, Internet of Things (M2M), ERP/Supply Chain Management/HR Management. There is section on Internet of Things that explores drivers, challenges, and different phases of implementation. End user companies will be able to benchmark themselves with regard to IT investments while IT companies will learn how to gain a competitive advantage over the next few years.

Table of Contents

Research Objectives

Survey Methodology

IT Decision Maker Profile

Respondent Jobs Titles

Executive Summary

Executive Summary (continued)

Top Challenges for IT

Top Challenges for IT by Size of Organization

Top Challenges for IT by Region

Top Challenges for IT by Industry Sector

Top Drivers for IT Investment

Top Drivers for IT Investment in 2018 by Size of Organization

Plans for Investment in IT

Top Technologies Impact on Revenues

Top Technologies Impact on Revenues by Size of Organization

Top Technologies Impact on Revenues by Region

Top Technologies Impact on Revenues by Organization Type

Top Technologies That Positively Impact Cost Reduction

Top Technologies That Positively Impact Cost Reduction by Size of Organization

Top Technologies That Positively Impact Cost Reduction by Region

Top Technologies That Positively Impact Cost Reduction by Organization Type

Top Security Concerns

Top Security Concerns by Size of Organization

Top Security Concerns by Region

Top Security Concerns by Organization Type

Top Security Concerns by Job Title

Importance of mCommerce

The Internet of Things Deployment Stages

The Internet of Things Deployment Stages by Organization Type

Top Concerns About the Internet

Drivers for Investment in Internet of Things

Best Chip/Module Vendor for the Internet of Things

Best Devices Vendors for the Internet of Things

Best Networking Provider for the Internet of Things

Best Platform Provider for the Internet of Things

Best Systems Integrator for the Internet of Things

Influences for Selecting a Cloud Provider

Percentage of Storage Moved to the Cloud

Percentage of Applications Moved to the Cloud

Value of Cloud-Based Solutions Among Users

Satisfaction with Cloud-Based Solutions

Barriers to Adoption of Cloud-Based Solutions

Use of Mobile Devices

Support for Mobile Operating Systems

Enforcing BYOD Policies and Expectations for Future

Organization’s Approach to IT Investments and its Competitive Assessment

IT Solutions Usage by Technology Adoption

2015 IT Budget in Relation to Organization’s Revenue

2015 vs 2016 IT Budget Allocation

Expected IT Budget Change in 2017

Percentage of IT Budget Consumed by Top Three Communications Suppliers

CAPEX Vs. OPEX Spending

Percentage of IT Budget Consumed by Small to Medium Communications Suppliers

Any Questions?

Legal Disclaimer

The Frost & Sullivan Story

Value Proposition: Future of Your Company & Career

Global Perspective

Industry Convergence

360º Research Perspective

Implementation Excellence

Our Blue Ocean Strategy

Related Research
This study is derived from a survey of IT decision makers around the world across multiple industries. It provides insightful information on what drives investment in IT solutions, the IT-related challenges that organizations face today, and most importantly, plans for IT budgets. Technologies covered include Enterprise Mobility Management, Social Media Management & Marketing Tools, eCommerce/mCommerce, Unified Communications & Collaboration, Infrastructure and Data Centers, Big Data and Analytics, Digital Marketing, Customer Experience Management, Cybersecurity, Internet of Things (M2M), ERP/Supply Chain Management/HR Management. There is section on Internet of Things that explores drivers, challenges, and different phases of implementation. End user companies will be able to benchmark themselves with regard to IT investments while IT companies will learn how to gain a competitive advantage over the next few years.--BEGIN PROMO--

•Governments around the world are going through a digital transformation, although they are in various stages of implementation. The more innovative regions are creating smart cities where infrastructure, energy, transportation, and public safety are digitized to improve efficiency and communications and improve the lives and economies of their communities.

•The top IT challenges for respondents are dealing with security threats, ensuring network stability and reliability, and procuring sufficient IT budget – especially in the face of skeptical executives.

•This year, top drivers for IT investments include improving productivity, reducing operational costs, and attracting and retaining a competitive workforce. However, in two years, governments will also be focused on boosting creativity and innovation and improving the customer experience.

•Today, the most commonly deployed IT tools focus on cyber security, back-office applications, and the customer experience. This suggests government

More Information
No Index No
Podcast No
Author Alpa Shah
Industries Telecom
WIP Number 9AC0-00-26-00-00
Keyword 1 Digital Transformation in Government
Keyword 2 Top Challenges for IT
Keyword 3 Top Drivers for IT Investment
Is Prebook No