Description

The U.S. small business telecom services market continues to face strong competitive pressures from new market entrants including competitive operators, cable companies, and other providers such as wireless Internet service providers (WISPs). In addition, the regional Bell operating companies are significantly strengthening their market positioning through provision of voice, data, and wireless bundles to their small business customers. This report examines in detail the various trends affecting small businesses telecom services markets. The study highlights end user trends and analyzes small business marketing strategies of telecom carriers, cable operators, ISPs, and other providers such as network security services providers.