Key Findings

Key Findings (continued)

Key Findings (continued)

Definitions and Scope of Study

Key Issues This Study Will Answer

Market Engineering Measurements

Market Engineering Measurements (continued)

CEO’s Perspective

Executive Summary—3 Big Predictions

Research Methodology

Research Methodology (continued)

Research Methodology (continued)

Research Methodology (continued)

Overview of Patient Engagement

Healthcare, Today and Tomorrow

Patient Engagement is a Focus of Various Stakeholders

Are We Patients or Consumers?

Patients are Bringing a Consumer Mindset to Healthcare Interactions

Consumers are Activated Patients who will Increasingly Demand the Right to Access All their Health Data

Key Factors Driving Healthcare Consumerism

Consumers Increasingly Want Access to Health IT

What Do Consumers Value Most?

What are Consumers’ Biggest Pain Points About Interaction with Doctors?

Enabling Technologies for Patient Engagement

mHealth is Revolutionizing Healthcare as Devices and Applications Inform Us about our Bodies and our Environment

Health-related Mobile Applications Flood the Market—Most Popular Consumer Apps Focus on Fitness and Weight

Consumers Believe mHealth Will Improve Convenience, Quality, and Cost

Mobile Device Owners are Most Interested in the Ability to Communicate with Providers

A Framework for Providers for a Phased Approach to Patient Engagement

Barriers to Patient Engagement and Consumer Health IT Should Not be Underestimated

Successful Patient Engagement Requires Behavioral Change for Patients and Their Providers

Opportunities to Empower Patients

Market Segmentation

Market Background

Enveloping Elements Impacting Patient Portals

Common Features and Capabilities for Patient Portals

Technology Approaches for Patient Portal Applications

What is the Difference Between a PHR and Patient Portal?

Benefits of Patient Portals for Key Stakeholders

Meaningful Use Objectives by Stage and Core Supporting Technologies

Stage 2 MU Will Significantly Increase the Need for Providers to Electronically Share Information with Patients

Stage 2 MU Also Increases the Need to Provide Educational Resources for Patients

More on View, Download, and Transmit Requirements for Stage 2 Meaningful Use

Introduction to Blue Button

Blue Button Plus Enables All Consumers to Easily Download their Personal Health Information

Blue Button Plus Enables Providers to Easily Meet Stage 2 MU View, Download, and Transmit Requirements

ONC is Pushing Blue Button as a Core Feature of its Consumer Engagement Strategy

Consumer Engagement is Key to the Federal Health IT Strategy

Market Drivers

Drivers Explained

Drivers Explained (continued)

Drivers Explained (continued)

Drivers Explained (continued)

Drivers Explained (continued)

Drivers Explained (continued)

Market Restraints

Restraints Explained

Restraints Explained (continued)

Restraints Explained (continued)

Restraints Explained (continued)

Restraints Explained (continued)

Restraints Explained (continued)

Market Impact of Top 10 Trends

The Steady March Towards EHRs—Evolution of the Use of Information Technology Among Healthcare Providers

Growing Adoption of EHRs

Growing Adoption of EHRs (continued)

Hospital EHR Adoption Trends

Physician EHR Adoption Trends

Defining Patient Portal Adoption

Defining Patient Portal Adoption (continued)

Forecast for Hospital Adoption of EHRs and Patient Portals

Forecast for Physician Adoption of EHRs and Patient Portals

Penetration Analysis—Hospitals

Penetration Analysis—Physicians

Market Opportunities to Address Unmet Needs

Five Next Generation Technologies for Patient Portals

Market Engineering Measurements

Market Engineering Measurements (continued)

Total Patient Portal Market for Hospitals and Physicians—Revenue Forecast Assumptions

Total Patient Portal Market for Hospitals and Physicians—Revenue Forecast Assumptions

Total Patient Portal Market for Hospitals and Physicians—Revenue Forecast

Total Patient Portal Market for Hospitals and Physicians—Revenue Forecast Discussion

Total Patient Portal Market for Hospitals and Physicians—Revenue Forecast Discussion (continued)

Total Patient Portal Market for Hospitals and Physicians—Revenue Forecast by Segment

Hospitals Revenue Forecast Assumptions

Revenue Forecast For Hospitals

Hospitals Revenue Forecast Discussion

Physicians Revenue Forecast Assumptions

Revenue Forecast for Physicians

Physicians Revenue Forecast Discussion

Percent Revenue Forecast by Segment

Revenue Forecast by Segment

Timeline of Key Events

Competitive Market Forces

Vendor Types for Patient Portal Applications

Competitive Environment

Competitive Environment (continued)

Competitive Environment (continued)

Competitive Environment (continued)

Competitive Environment (continued)

Companies to Watch

Companies to Watch (continued)

Companies to Watch (continued)

Companies to Watch (continued)

Companies to Watch (continued)

Companies to Watch (continued)

Companies to Watch (continued)

Companies to Watch (continued)

The Last Word—3 Big Predictions

The Last Word—Discussion

The Last Word—Discussion (continued)

The Last Word—Discussion (continued)

Legal Disclaimer

Market Engineering Methodology

Sources

Sources (continued)

Sources (continued)

Table of Acronyms Used

Learn More—Next Steps