EMEA Hosted Contact Centre Market

EMEA Hosted Contact Centre Market

Robust Growth Despite Challenging Economic Conditions

RELEASE DATE
16-Oct-2013
REGION
Europe
Research Code: NCF0-01-00-00-00
SKU: IT00702-EU-MR_01936

$4,950.00

Special Price $3,712.50 save 25 %

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SKU
IT00702-EU-MR_01936

$4,950.00

$3,712.50 save 25 %

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Description

This market analysis research provides market sizing and forecasts for hosted contact centre services in the Europe, Middle East and Africa (EMEA) region. Hosted solutions include public cloud services and dedicated hosted solutions. The segments covered are: hosted IVR, hosted ACD, hosted customer chat, hosted outbound contact, and hosted agent performance optimization (APO) applications. The study also provides forecasts by service segment, and region, in EMEA.

Table of Contents

Analysis of the EMEA Hosted Contact Centre Market

  • Market Analysis
Related Research
This market analysis research provides market sizing and forecasts for hosted contact centre services in the Europe, Middle East and Africa (EMEA) region. Hosted solutions include public cloud services and dedicated hosted solutions. The segments covered are: hosted IVR, hosted ACD, hosted customer chat, hosted outbound contact, and hosted agent performance optimization (APO) applications. The study also provides forecasts by service segment, and region, in EMEA.
More Information
No Index Yes
Podcast No
Author Suvradeep Bhattacharjee
Industries Information Technology
WIP Number NCF0-01-00-00-00
Is Prebook No