EMEA Hosted Contact Centre Markets

Regular Price: USD 4,950.00

Special Price USD 3,465.00

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Regular Price: USD 4,950.00

Special Price USD 3,465.00


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The number of end-user organizations deploying hosted contact centre solutions has been rising rapidly in the past few years. The markets are poised to grow out of the early adopter phase, with immense growth potential for the future. This research service examines industry challenges, market trends, drivers and restraints to the adoption of hosted contact centres in EMEA. Technology vendors and service providers that are active in EMEA are profiled, and specific growth recommendations are made.

Table of Contents

EMEA Hosted Contact Centre Markets, EMEA Hosted Contact Centre MarketTable of ContentsTable of ContentsSummary of Major FindingsIntroductionScope and MethodologyProduct DefinitionsBusiness BenefitsMarket TrendsPricing TrendsMarket Engineering MeasurementsMarket ChallengesMarket DriversMarket RestraintsMarket AnalysisForecastsMarket Snapshot – United KingdomMarket Snapshot – FranceMarket Snapshot – GermanyMarket Snapshot – SpainMarket Snapshot – ItalyMarket Snapshot – BeneluxMarket Snapshot – ScandinaviaMarket Snapshot – Eastern EuropeMarket Snapshot – Rest of EuropeMarket Snapshot – Middle East and AfricaCompetitive AnalysisCompetitive StructureService Provider ProfilesTechnology Vendor ProfilesStrategic AnalysisGrowth Recommendations

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