Enabling Cross-Industry 2.0 Business: CSP Operations at a New Level of BSS Involvement

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This report explains how the CSP community is presently positioned with a golden opportunity to improve the experience of each customer within the communications sector and for those from other industries who are pushing to incorporate mobile communications into the services and products provided to their customers.

Table of Contents

Enabling Cross-Industry 2.0 Business: CSP Operations at a New Level of BSS Involvement SPIE 2010 #19 – May 14/2010IntroductionBetter Access to the Customer - A Quick Peek at the Retail SectorThe Changing Communications MarketplaceChanging Strategy for CSP Business and Operations ManagementCan Such a Platform Strategy Really Work?What About Billing?Stratecast - The Last WordAbout Stratecast




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