Enabling the Integrated Service Experience: Interface Simplification

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In this report, we will examine the dynamic of interface overload, its impact on consumer service consumption and the encouraging trend of new ways to address it. This report will be of interest to carriers and operators delivering consumer communication services.

Table of Contents

Enabling the Integrated Service Experience: Interface SimplificationSPIE 2009 #35 - September 25/2009IntroductionProliferating RemotesThe Impact on the ConsumerEncouraging SignsThe AT&T U-verse MenuService Provider ActionsStratecast - The Last WordAbout Stratecast




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