Enterprise-Facing Portals: Delivering Value for Both CSP and Customer

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Regular Price: USD 4,950

Special Price USD 3,465

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In this study, Stratecast examines portals from seven different service providers representing a range of enterprise network offerings. We compare functionality and strategic focus (does the portal do what it sets out to do?). Finally, we offer tips for ensuring a best-in-class portal.

Table of Contents

Enterprise-Facing Portals: Delivering Value for Both CSP and CustomerBCS 2-8Executive SummaryIntroductionPortal Content: Must-Have and Best-in-Class CapabilitiesAligning the Portal with Business StrategyCommunication and Collaboration ToolsCommunicating across ProvidersUnique and/or Noteworthy Portal FeaturesBeyond the Portal: e-Bonding5 Steps to Creating a World-Class PortalThe Last Word




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