Enterprise Telecom Trends in North America - End-User Survey

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This research was undertaken in response to the need of various communications services and equipment providers for application and services information unique to medium and large enterprises. The primary objective of this research is to measure enterprises’ – within the United States – purchasing behavior regarding telecommunication services and products.

Table of Contents

Enterprise Telecom Trends in North America - End-User Survey, Enterprise Telecom TrendsBackground and Research ObjectivesTitle and Table of ContentsResearch ObjectivesMethodology and DefinitionsMethodologyDefinitionsExecutive SummaryExecutive SummaryEnterprise DemographicsEnterprise profileTelecom and IT UsageTelecom Services and ApplicationsTelephony and Usage SummaryOutsourcingOutsourcing ProfileOutsourcing Services & Apps & CPE & SummaryBuyer BehaviorSpendingService Provider ChoicesBuyer Behavior summary




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