Error-free Design: Why Owning Service Complexity Benefits the Business


  • Research Code : D564-00-7A-00-00
  • SKU : IT00503-NA-SF_01626
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  • Release Date : 22-Nov-2013
  • Region : North America
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Availability: In stock

While it has never been easy to flawlessly design and deliver networked services, tools have evolved along with service complexity to make the process smoother and more accurate. This report tells the story of how Sprint teamed with its requirements-to-order software solutions partner, Netformx, and transformed from a company with 10 percent of its service designs sent back for rework, to a company with almost no rework.
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