European Audio Conferencing Services Markets

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Whilst pure audio conferencing had been a standard tool for many businesses, supplementary web-based conferencing services are now entering the fray as standard service functionality. The developing familiarity with conferencing services generically over the past two years has contributed to a greater demand towards unattended/on-demand services, which are the lowest-cost services. Average selling prices have been falling across all services. To take advantage of such focus, new market opponents including conference equipment resellers and conferencing applications services providers are venturing into the space adding further pressure on rates, and effectively creating a commoditised market for audio conference services provision.

Table of Contents

European Audio Conferencing Services Markets, European Audio Conferencing Services MarketExecutive SummaryExecutive SummaryMarket Definitions and ScopeStudy Definitions and ScopeMarket SegmentationMarket ScopeLatest Market DevelopmentsLatest Market DevelopmentsKey Issues TodayKey Issues TodayFuture TrendsFuture TrendsKey MeasurementsKey MeasurementsTransition to IP AudioReasons for Slow ProgressFuture ProgressTrends within SegmentsOn-Demand/Unattended CallsScheduled/Attended CallsScheduled/Unattended CallsAttended vs. UnattendedMarket Challenges Drivers and RestraintsMarket Challenges Drivers and RestraintsMarket ChallengesMarket DriversMarket RestraintsWestern Europe Market Size and ForecastMarket Size and Revenue ForecastWestern Europe Country AnalysisWestern Europe Country SharesWestern Europe Country ForecastsCompetitive AnalysisCompetitive RankingMain Competitors - BT ConferencingMain Competitors - InterCallMain Competitors - GenesysNew ArrivalsStrategic RecommendationsStrategic RecommendationsFrost & Sullivan AwardsFrost & Sullivan Award - 2005 Market Leadership Award




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