European End-Users E-Commerce Markets

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Table of Contents

European End-Users E-Commerce Markets, Executive SummaryIntroductionIntroductionStrategic Importance of e-CommerceThe e-Commerce Software MarketEnd-User IssuesThe Competitive EnvironmentConclusionsEuropean End-Users E-Commerce Markets, e-Commerce Software Market OverviewMarket Definitions and OverviewTotal e-Commerce Software MarketMarket DriversMarket RestraintsMarket ForecastsMarket ForecastsDemand AnalysisPricing Strategy and Trend AnalysisCompetitive StructureConclusionGlossary of TermsGlossary of TermsList of AcronymsEuropean End-Users E-Commerce Markets, e-Commerce Systems Environmente-Commerce Systems Environmente-Commerce Systems EnvironmentElectronic Commerce ServersElectronic Commerce ServersSystem and Security ArchitectureFunctions of Commerce Server SoftwareSecurity AspectsCryptographyEncryptionThe Secure Purchasing ProcessEuropean End-Users E-Commerce Markets, Fundamentals of B2B e-CommerceOverviewOverviewEDI or e-Commerce?Factors for Creating a Sustainable Environment for B2B e-CommerceNetwork InfrastructureTransaction Security: Authentication and CertificationInteroperability of Payment Systems and LiabilityDiffusion IssuesFacilitation and DemonstrationSmall FirmsNetwork Effects and First-Mover AdvantagesEuropean End-Users E-Commerce Markets, End-User Survey – Scope and Research MethodologyOverviewOverviewMethodologyEuropean End-Users E-Commerce Markets, The e-Commerce Software Purchase ProcessesOverviewOverviewPurchase DriversThe Technology Selection ProcessFunctionality of SoftwareSoftware SelectedThe Electronic Business Life CycleThe Electronic Business Life CycleIntroduction Supplier Selection ProcessSupplier Selection ProcessImplementationOperation European End-Users E-Commerce Markets, The Role of the Systems IntegratorIntroductionIntroductionKey Benefits of the Internet Enabled EnterpriseThe End-User View of Systems IntegratorsFindingsThe Overall Integration MarketThe Overall Integration MarketBusiness to Business Integration SoftwareEuropean End-Users E-Commerce Markets, e-Commerce Software VendorsIntroductionIntroductionExploding the EnterpriseNewcomers vs. the Legacy VendorsBespoke SoftwareThe Big FiveThe Big FiveMerger ManiaThe End-User ExperienceThe End-User ExperienceVendor Specific End-User ViewpointsConclusionsConclusionsStrategic Recommendations Based on End-User Viewse-Commerce Solutions Must Address Security IssuesStress the Return on Investment to Encourage e-commerceDevelop the Non-English Speaking Markete-Commerce Should be Sold as Part of an e-Business Solution Integration Issues Provide Opportunities for VendorsPackaged e-Commerce Solutions are Generally Better than Users' own SolutionsExisting Channels to Market need to be Enhanced by e-Commerce Downturn in the Economy has hit e-Commerce sales – Vendors need to Stress the Importance of Continued InvestmentKeeping Pace with Internet DevelopmentEuropean End-Users E-Commerce Markets, Competitive ProfilesIntershopCompany OverviewHistoryFinancial InformationProducts and ServicesPartnershipsCustomersRevenue Model and Strategy FocusConclusionBroadVisionCompany OverviewHistoryFinancial InformationProducts and ServicesPartnershipsCustomersRevenue Model and StrategyAcquisitionsConclusionIBMIBMCompany Background & HistoryFinancial Information ProductsTarget MarketsPartnershipsCompetitionRevenue Model and StrategyConclusionCommerce OneCompany OverviewHistoryFinancial InformationProducts and ServicesServicesPartnershipsCustomersCovisintRevenue Model and StrategyConclusionAribaCompany OverviewHistoryFinancial InformationAcquisitionsProducts and ServicesServicesPartnershipsCustomersRevenue Model & StrategyConclusionEuropean End-Users E-Commerce Markets, Database of Key Industry ParticipantsDatabase of Key Industry ParticipantsDatabase of Key Industry Participants




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