European Interactive Voice Response Markets

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Table of Contents

European Interactive Voice Response Markets, Executive SummaryIntroduction to the Interactive Voice Response MarketIntroduction to the Interactive Voice Response MarketSummary of Major FindingsMarket Growth - Opportunities and Total ForecastAnalysis by Major SegmentAnalysis by Geographic AreaCompetitive AnalysisConclusionsEuropean Interactive Voice Response Markets, Industry Challenges and Research MethodologyIdentification of Challenges Facing the Interactive Voice Response MarketIdentification of Challenges Facing the Interactive Voice Response MarketFailure to listen to customers leads to lost ordersDevelopment of niche markets provides growth opportunities for some industry participantsCompanies that are too eager to find partners may regret their move later on and actually post lossesNew application markets requiring novel solutions represent significant opportunities for growthFailure to make use of the Internet will bring the downfall of many industry participantsConcerns over the millennium bug will draw finance away from projects for modernising interactive voice response facilitiesTelecommunication companies involved in the interactive voice response market lack understanding of the industryAmalgamation of market participants represents a barrier to new entrantsKeeping distribution channels informed about development in the industry is essential for growthSuccess in this market is dependent on phasing out proprietary systemsTime Frame Analysis of Industry ChallengesTime Frame Analysis of Industry ChallengesMarket Engineering Forecasting MethodologyOverviewStrategic Significance of the Market Engineering ForecastJudging Credibility and Accuracy of Market Engineering ForecastsForecast AssumptionsExchange RatesGlossary of TermsList of AcronymsList of DefinitionsMarket Engineering Research for the Total European Interactive Voice Response MarketForecasts of the Total MarketMarket Overview and DefinitionsMarket Engineering Research Measurement SystemPresentation of Strategic Significance of Measurements Presentation of Strategic Significance of Measurements Market Size in DollarsMarket Size in UnitsAnnual Market GrowthMarket Growth by Compound Annual Growth RateAverage PricePrice RangePrice SensitivityMarket SaturationMarket Age / Product Life CyclePrice-Performance RatioReplacement RateMarket ConcentrationNumber of CompetitorsNumber of ProductsInstalled BaseMarket ForecastMarket Engineering Unit and Revenue Forecasts (1994-2004)Pricing Strategy and Trend AnalysisCompetitive StructureForecasts of the German MarketMarket Overview and DefinitionsMarket Engineering Research Measurement SystemMarket Engineering Unit and Revenue Forecasts (1994-2004)Pricing Strategy and Trend Analysis Competitive Structure Forecasts of the French MarketMarket Overview and DefinitionsMarket Engineering Research Measurement SystemMarket Engineering Unit and Revenue Forecasts (1994-2004)Pricing Strategy and Trend Analysis Competitive Structure Forecasts of the Italian MarketMarket Overview and DefinitionsMarket Engineering Research Measurement SystemMarket Engineering Unit and Revenue Forecasts (1994-2004)Pricing Strategy and Trend Analysis Competitive Structure Forecasts of the United Kingdom MarketMarket Overview and DefinitionsMarket Engineering Research Measurement SystemMarket Engineering Unit and Revenue Forecasts (1994-2004)Pricing Strategy and Trend Analysis Competitive Structure Forecasts of the Iberian MarketMarket Overview and DefinitionsMarket Engineering Research Measurement SystemMarket Engineering Unit and Revenue Forecasts (1994-2004)Pricing Strategy and Trend Analysis Competitive Structure Forecasts of the Benelux MarketMarket Overview and DefinitionsMarket Engineering Research Measurement SystemMarket Engineering Unit and Revenue Forecasts (1994-2004)Pricing Strategy and Trend Analysis Competitive Structure Forecasts of the Scandinavian MarketMarket Overview and DefinitionsMarket Engineering Research Measurement SystemMarket Engineering Unit and Revenue Forecasts (1994-2004)Pricing Strategy and Trend Analysis Competitive Structure Forecasts of the Rest-of-Europe MarketMarket Overview and DefinitionsMarket Engineering Research Measurement SystemMarket Engineering Unit and Revenue Forecasts (1994-2004)Pricing Strategy and Trend Analysis Competitive Structure Market Engineering Research for the Interactive Voice Response Systems MarketForecasts of the Total MarketMarket Overview and DefinitionsMarket Engineering Research Measurement SystemMarket Engineering Unit and Revenue Forecasts (1994-2004)Pricing Strategy and Trend AnalysisCompetitive StructureProduct Life Cycle Analysis Forecasts of the Low-End Interactive Voice Response Systems MarketMarket Overview and DefinitionsMarket Engineering Research Measurement SystemMarket Engineering Unit and Revenue Forecasts (1994-2004)Pricing Strategy and Trend AnalysisCompetitive StructureProduct Life Cycle AnalysisForecasts of the Mid-Range Systems MarketMarket Overview and DefinitionsMarket Engineering Research Measurement SystemMarket Engineering Unit and Revenue Forecasts (1994-2004)Pricing Strategy and Trend AnalysisCompetitive StructureProduct Life Cycle AnalysisForecasts of the High-End Interactive Voice Response Systems MarketMarket Overview and DefinitionsMarket Engineering Research Measurement SystemMarket Engineering Unit and Revenue Forecasts (1994-2004)Pricing Strategy and Trend AnalysisCompetitive StructureProduct Life Cycle AnalysisMarket Engineering Research for the Interactive Voice Response Technology MarketForecasts of the Total MarketMarket Overview and DefinitionsMarket Engineering Research Measurement SystemMarket Engineering Unit and Revenue Forecasts (1994-2004)Pricing Strategy and Trend AnalysisCompetitive StructureProduct Life Cycle Analysis Forecasts of the Speech Recognition MarketMarket Overview and DefinitionsMarket Engineering Research Measurement SystemMarket Engineering Unit and Revenue Forecasts (1994-2004)Pricing Strategy and Trend AnalysisCompetitive StructureProduct Life Cycle Analysis Forecasts of the Speaker Verification MarketMarket Overview and DefinitionsMarket Engineering Research Measurement SystemMarket Engineering Unit and Revenue Forecasts (1994-2004)Pricing Strategy and Trend AnalysisCompetitive StructureProduct Life Cycle Analysis Forecasts of the Text-to-Speech MarketMarket Overview and DefinitionsMarket Engineering Research Measurement SystemMarket Engineering Unit and Revenue Forecasts (1994-2004)Pricing Strategy and Trend AnalysisCompetitive StructureProduct Life Cycle Analysis Forecasts of the Voice-Processing Board MarketMarket Overview and DefinitionsMarket Engineering Research Measurement SystemMarket Engineering Unit and Revenue Forecasts (1994-2004)Pricing Strategy and Trend AnalysisCompetitive StructureProduct Life Cycle Analysis Market Engineering Research for the Interactive Voice Response Services MarketForecasts of the Total MarketMarket Overview and DefinitionsMarket Engineering Research Measurement SystemMarket Engineering Unit and Revenue Forecasts (1994-2004)Pricing Strategy and Trend AnalysisCompetitive StructureProduct Life Cycle AnalysisForecasts of the Management Services MarketMarket Overview and DefinitionsMarket Engineering Research Measurement SystemMarket Engineering Unit and Revenue Forecasts (1994-2004)Pricing Strategy and Trend AnalysisCompetitive StructureProduct Life Cycle Analysis Forecasts of the Consultancy Services MarketMarket Overview and DefinitionsMarket Engineering Research Measurement SystemMarket Engineering Unit and Revenue Forecasts (1994-2004)Pricing Strategy and Trend AnalysisCompetitive StructureProduct Life Cycle Analysis European Interactive Voice Response Markets, Market Engineering StrategyMarket Engineering Strategic RecommendationsMarketing DepartmentDevelopment DepartmentSales DepartmentProduction DepartmentBusiness Development DepartmentEuropean Interactive Voice Response Markets, Profiles of Strategically Targeted CompaniesProfiles of Strategically Targeted CompaniesProfiles of Strategically Targeted CompaniesEuropean Interactive Voice Response Markets, Database of Key Industry ParticipantsMarket ParticipantsMarket Participants




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