European Power Plant Maintenance Repair and Overhaul (MRO) Strategies

 

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Table of Contents

European Power Plant Maintenance Repair and Overhaul (MRO) Strategies, Executive SummaryIntroduction to European Power Plant Service RequirementsOverviewRepresentative Interview SegmentationSummary of Major FindingsThe Changing Maintenance Repair and Overhaul (MRO) ProcessLonger Lead Times for Critical Spare PartsMajor Overhauls and RepairsRelationship with the OEMRoute to MarketSupplier Selection CriteriaFuture Prospects for Full Maintenance Contracts and LTSAsService Provider EvaluationOverviewSampleCustomer Engineering AwardsEuropean Power Plant Maintenance Repair and Overhaul (MRO) Strategies, OverviewObjectivesKey ObjectivesUnderstanding and Interpreting the Results of this Study—A Note of CautionMethodologyQuestionnaire DesignSurvey MethodRepresentative Interview SegmentationEuropean Power Plant Maintenance Repair and Overhaul (MRO) Strategies, The Changing Maintenance Repair and Overhaul (MRO) Process in European Power PlantsRoutine MaintenanceIntroductionResponsibility for Day-to-Day MaintenanceSpare Parts SupplyIntroductionBoilerGas TurbineSteam TurbineGeneratorDevelopment of Lead Times for Critical Spare PartsMajor Overhauls and RepairsIntroductionBoilerGas TurbineSteam TurbineGeneratorFrequency of Major Overhauls for Key Power Plant EquipmentDuration of Major Overhauls for Key Power Plant EquipmentEuropean Power Plant Maintenance Repair and Overhaul (MRO) Strategies, Relationship with the OEMNotice Period for Major Overhaul JobsIntroductionNotice for Major Overhaul JobsTender ProcessIntroductionTender ProcessAdherence to Inspection and Maintenance RecommendationsIntroductionAdherence to Inspection and Maintenance RecommendationsEuropean Power Plant Maintenance Repair and Overhaul (MRO) Strategies, Route to Market and Decision-MakingIntroductionIntroductionInitial Contact and Decision-MakersInitial ContactInternal Decision-Makers in Power PlantsEuropean Power Plant Maintenance Repair and Overhaul (MRO) Strategies, Service Provider AssessmentSupplier Selection CriteriaIntroductionOverview of Supplier selection CriteriaAnalysis by Key CountriesAnalysis by Power Plant TechnologyOverall SatisfactionIntroductionBoiler/HRSG ServiceSteam Turbine ServiceGas Turbine ServiceEuropean Power Plant Maintenance Repair and Overhaul (MRO) Strategies, Detailed Satisfaction AnalysisPriceBoiler/HRSG ServiceSteam Turbine ServiceGas Turbine ServiceDelivery Time / Speed of ResponseBoiler/HRSG ServiceSteam Turbine ServiceGas Turbine ServiceQuality of WorkBoiler/HRSG ServiceSteam Turbine ServiceGas Turbine ServiceCustomer ServiceBoiler/HRSG ServiceSteam Turbine ServiceGas Turbine ServiceTechnical Know-HowBoiler/HRSG ServiceSteam Turbine ServiceGas Turbine ServiceCustomer TrainingBoiler/HRSG ServiceSteam Turbine ServiceGas Turbine ServiceEuropean Power Plant Maintenance Repair and Overhaul (MRO) Strategies, Customer Engineering AwardsCustomer Engineering AwardsCustomer Engineering Award for Customer Satisfaction in Boiler ServiceCustomer Engineering Award for Customer Satisfaction in Steam Turbine ServiceCustomer Engineering Award for Customer Satisfaction in Gas Turbine ServiceCustomer Engineering Award for Best Customer ServiceCustomer Engineering Award for Best Customer TrainingEuropean Power Plant Maintenance Repair and Overhaul (MRO) Strategies, Future Prospects for Full Maintenance Contracts and LTSAsFull Maintenance ContractsCurrent Full Maintenance ContractsBreakdown by Type of OperatorFuture ProspectsFuture Reductions in O&M StaffingProspects for O&M Contracts




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