Introduction

• Introduction to Unified Communications
• Market Definitions
• Research Scope and Methodology
• Unified Communications Landscape
• Unified Communications Deployment Alternatives
• Value Proposition

Market Overview

• Demand Analysis
• Competitive Analysis
• Industry Challenges
• Key Market Drivers and Restraints
• Market Drivers
• Market Restraints
• Market Trends
• Unified Communications and Economic Downturn

Conclusion

• Strategic Recommendations

About Frost & Sullivan

• Who Is Frost & Sullivan
• What Makes Us Unique
• T.E.A.M. Methodology
• Global Perspective