Future of Cloud Computing Technologies in Enterprises in the United States and Europe

Opportunities in the 5 Key Markets from a Customer Perspective

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The overall research objective is to measure the current use and future decision making-behavior toward IT technologies, specifically cloud computing. More than half of US and European respondents currently using cloud technologies find cloud computing technologies to be highly effective, which indicates that exposure to these technologies can lead to greater adoption. Over the next 3 years, adoption of cloud technologies is likely to increase. Overall, European businesses allocate a larger percentage of their revenue to IT budgets compared to their US counterparts. Small businesses allocate the largest portion of their IT budget to customer care, medium businesses on mobile devices, and large businesses on network security.

Table of Contents

Research Objectives and MethodologyResearch ObjectivesMethodologyMethodology (continued)Executive SummaryExecutive SummaryPerceived Effectiveness of Cloud ComputingPerceived Effectiveness of Cloud Computing TechnologiesCurrent and Future Use of Cloud Computing TechnologiesCloud Computing Technologies, Current and Future UsageCurrently Used Cloud Computing TechnologiesCloud Computing Technologies Planning to Use in the Future Cloud-reliant and Cloud-lagging UsersDerived Cloud User Segmentation by AttitudeProfile of Cloud-reliant CompaniesProfile of Cloud-lagging CompaniesMovement to the Cloud Details Percent of Enterprise Communication Solutions Moved to the Cloud—Now and in the FutureCurrent Percent of Enterprise Communication Solutions Moved to the Cloud by RegionCurrent Percent of Enterprise Communication Solutions Moved to the Cloud by IndustryCurrent Percent of Enterprise Communication Solutions Moved to the Cloud by Company SizeCurrent Percent of Enterprise Communication Solutions Moved to the Cloud by Attitude SegmentsMost Prevalent Enterprise Communications Solutions Moved to the Cloud by RegionLeast Prevalent Enterprise Communications Solutions Moved to the Cloud by RegionMost Prevalent Enterprise Communications Solutions Moved to the Cloud by IndustryLeast Prevalent Enterprise Communications Solutions Moved to the Cloud by IndustryMost Prevalent Enterprise Communications Solutions Moved to the Cloud by Company SizeLeast Prevalent Enterprise Communications Solutions Moved to the Cloud by Company SizeEnterprise Communications Solutions Moved to the Cloud by Attitude SegmentsPlans to Move Enterprise Communications Solutions to the CloudExpected Percent of Enterprise Communication Solutions to be Moved to the Cloud by RegionExpected Percent of Enterprise Communication Solutions to be Moved to the Cloud by IndustryExpected Percent of Enterprise Communication Solutions to be Moved to the Cloud by Company SizeAvailable IT BudgetsThe Big Picture of IT BudgetsThe Big Picture of IT Budgets (continued)Impact of the Workforce on ITThe Overall Impact of the Workforce on ITThe Overall Impact of the Workforce on IT (continued)IT Challenge—Supporting New Business Needs is Driving Up CostsProfileCompanies’ and Respondents’ Geographic Reach Country of Residence and Years in ITIT Decision Making Role and Job TitleIndustries and Healthcare Segments Addressed Healthcare Segments and Sub Segments Addressed Industries and Government Segments Addressed Legal DisclaimerThe Frost & Sullivan StoryThe Frost & Sullivan StoryWhat Makes Us UniqueTEAM MethodologyOur Global Footprint 40+ Offices




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