Global Web Conferencing Market, Forecast to 2020

New Business Models Cause Disruption as Migration to Converged Audio, Web and Video Conferences Continues

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The global web conferencing market is characterized by growth, innovation, and technology advancements. The advent of a new breed of team collaboration tools is disrupting established business models and forcing incumbents to adapt and innovate at a faster pace or be left behind. The number of providers that are looking to reshape the web conferencing market has recently surged. Lower-priced cloud video conferencing services have emerged at a fast pace to vie for the same set of users. This research provides web conferencing providers and their partners with a detailed analysis of the current and changing dynamics in the fast-evolving marketplace.

Table of Contents

1. Executive Summary
Market Engineering Measurements, Global, 2015
Market Stage
Market Revenue
Market Size for Last Year of Study Period
Compound Annual Growth Rate
Customer Price Sensitivity
Degree of Technical Change
Market Concentration
Average Price for Hosted Services
Number of Competitors
2. Market Overview
Definitions
Research Methodology and Scope
Research Coverage
NALA (North America and Latin America)
EMEA (Europe, Middle East, and Africa)
Asia-Pacific
Market Segmentation
Hosted Web Conferencing Services
On-premises Web Conferencing
Stand-alone Webcasting Services
Major Findings
3. Drivers and Restraints
Key Market Drivers, Global, 2016–2020
Transition from audio conferences to converged audio
Productivity enhancements and improved business agility
Growing mobile and cloud focus
Improved user experience; smart workflow integrations
Key Market Restraints, Global, 2016–2020
Stronger emergence of freemium and lower-priced alternatives
Broader organization-wide deployments are limited
Low awareness and implementation for a broad set of use cases
Difficulty in attaching a hard-dollar ROI
4. Forecast and Trends
Revenue Forecast, Global, 2013–2020
Revenue Contribution by Segment
Collaboration Market
Online Meetings
Web Events
Content Sharing
Team Workspaces
Emergence of Collaboration Workspaces
5. Hosted Web Conferencing Services Market
Revenue Forecast, Global, 2013–2020
Revenue Contribution by Region
Revenue Forecast by Region
SMB Adoption
Vertical Market
Top Use Cases, 2015
Average Selling Prices
6. Channel Trends for CSPs
CSP-based Third-Party Web Conferencing Services
Revenue Growth
Trends
Cisco Cloud Connected Audio (CCA-SP)
Competitive Share
7. On-premises Web Conferencing Market
Revenue Forecast, Global, 2013–2020
Average Selling Prices
8. Market Share and Competitive Analysis
Market Share for Total Web Conferencing
Market Share for Hosted Web Conferencing Services
Market Share for On-premises Web Conferencing
Competitive Structure, Global, 2015
Number of Companies in the Market
Key End-user Groups
Major Market Participants
Distribution Structure
Acquisitions and Mergers
Disruptors, Contenders and Leaders
Disruptors
Fuze
Zoom
Biba
Contenders
Google
Unify
Avaya
Leaders
Cisco
Microsoft
Citrix
9. Profiles of Key Competitors
Competitive Assessment of Key Vendors
Cisco
Citrix
Microsoft
Adobe
IBM
InterCall
10. The Last Word
Key Recommendations
Legal Disclaimer
11. Appendix
Market Engineering Methodology
List of Companies Covered

Infographic



List of Figures & Charts

1. Total Web Conferencing Market: Market Engineering Measurements, Global, 2015
2. Web Conferencing—Market Segmentation
3. Total Web Conferencing Market: Key Market Drivers, Global, 2016–2020
4. Total Web Conferencing Market: Key Market Restraints, Global, 2016–2020
5. Total Web Conferencing Market: Revenue Forecast, Global, 2013–2020
6. Total Web Conferencing Market Forecast: Percent of Revenue by Segment, Global, 2015 and 2020
7. Hosted Web Conferencing Services Market: Market Engineering Measurements, Global, 2015
8. Hosted Web Conferencing Market: Revenue Forecast, Global, 2013–2020
9. Hosted Web Conferencing Services Market: Percent of Revenue by Region, Global, 2014 and 2015
10. Hosted Web Conferencing Market: Revenue Forecast by Region, Global, 2013–2020
11. Hosted Web Conferencing Services Market: Percent of Revenue by SMBs
12. Hosted Web Conferencing Services Market: Percent of Revenue by Vertical Market, Global, 2015
13. Hosted Web Conferencing Services Market: Top Use Cases, 2015
14. Hosted Web Conferencing Services Market: Average Selling Prices, Global, 2015
16. CSP-based Third-Party Web Conferencing Services Market: Revenue and Growth Rate, North America, 2013–2014
17. CSP-Based Third-Party Web Conferencing Services Market: Market Share by Revenue, North America, 2014
18. On-premises Web Conferencing Market: Market Engineering Measurements, Global, 2015
19. On-premises Web Conferencing Market: Revenue Forecast, Global, 2013–2020
20. On-premises Web Conferencing Market: Average Selling Prices, Global, 2015
21. Total Web Conferencing Market: Market Share by Revenue, Global, 2015
22. Total Web Conferencing Market: Market Share by Revenue, Global, 2014–2015
23. Hosted Web Conferencing Services Market: Market Share by Revenue, Global, 2015
24. Hosted Web Conferencing Services Market: Market Share by Revenue, Global, 2014–2015
25. On-premises Web Conferencing Market: Market Share by Revenue, Global, 2015
26. On-premises Web Conferencing Market: Market Share by Revenue, Global, 2014–2015
27. Total Web Conferencing Market: Competitive Structure, Global, 2015
28. Total Web Conferencing Market: Market Engineering Measurements, Global, 2015
29. Hosted Web Conferencing Services Market: Market Engineering Measurements, Global, 2015
30. On-premises Web Conferencing Market: Market Engineering Measurements, Global, 2015



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