Green Initiatives in Contact Centers - Case Studies

Regular Price: USD 1,500.00

Special Price USD 1,050.00

30% OFF

* Required Fields

Regular Price: USD 1,500.00

Special Price USD 1,050.00


Be the first to review this product

This market insight discusses the growing importance of "green" initiatives in contact centers. Environmental responsibility is important in this day and age, and companies want to be known for having green practices. Going green in contact centers is part and parcel of an ongoing business imperative to shave operating costs, raise efficiencies and improve agent effectiveness. This market insight discusses a few case studies of leading companies that have implemented a number of green initiatives in their contact centers.

Table of Contents

Green Initiatives in Contact Centers - Case StudiesGreen Initiatives in Contact CentersIntroductionGreen Business DriversContact Center ImpactFacilities Management Best PracticesSelf Service and Virtual CentersSpecific Company InitiativesFAQ'sConclusion - Environmental Stewardship

Why Frost & Sullivan

Working with the CEO’s growth team to create a vision based on a transformation growth strategy

Creating content-based digital marketing strategies that leverage our research perspective to differentiate and “tell your story”

Tracking over 1000 emerging technologies and analyzing the impact by industry and application to reveal the companies to watch in each sector

The Frost & Sullivan team is based in our 45 global offices and have developed a powerful global understandings of how industries operate on a global level.