Growth Opportunities in the Global Conferencing Services Market, Forecast to 2023

Software-based Visual Collaboration Continues to Drive Growth

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The global conferencing Services market experienced a growth of 4.6 percent and garnered revenues of $8.0 billion in 2016. The maturity of audio conferencing services combined with the growth of VoIP access at the expense of PSTN, and the shift from attended to automated audio conferencing compressed the demand for stand-alone audio conferencing which still constitutes the majority of overall conferencing revenues. In addition, weak economic situation and Euro currency depreciation against the US Dollar resulted in lower foreign exchange and impacted the market sentiment. On the other hand, the cloud web and video conferencing services market experienced a healthy growth of 16 percent in 2016 owing to increase

Research Scope

This research service identifies key growth opportunities and explains how market participants should action to capitalize on the opportunities available in the conferencing services market. This research service captures the market opportunity for the period 2016-2023 for audio, cloud web and video conferencing and managed video conferencing sub-segments.

Key Issues Addressed

  • Drivers and Restraints impacting the conferencing services market
  • Current state and addressable market opportunity for audio conferencing, cloud web and video conferencing and managed video conferencing services
  • Market leaders in the overall conferencing services market
  • Revenue contribution from NA, EMEA, APAC and Latin America regions
  • Growth Opportunities existing in the conferencing services market

Table of Contents

Executive DashboardPurpose of this Experiential Study5 Step Process to Transformational GrowthStrategic Imperatives for Conferencing Service ProvidersGrowth Environment—Market OverviewScope and Market DefinitionsMarket DefinitionsMarket Definitions (continued)Market Definitions (continued)Enterprise Communications and Collaboration LandscapeConferencing Services Provider LandscapeState of the Market State of the Market (continued) State of the Market (continued) State of the Market (continued) State of the Market (continued) Market DriversMarket RestraintsMarket ForecastsRevenue Forecast—Global Conferencing Services MarketPercent Revenue by Service SegmentPercent Revenue by RegionPercent Revenue by Vendor—Audio Conferencing ServicesPercent Revenue by Vendor—Cloud Web and Video Conferencing ServicesPercent Revenue by Vendor—Managed Video Conferencing ServicesUnit Forecast—Audio Conferencing Services MarketUnit Forecast—Cloud Web and Video Conferencing Services MarketVisioning ScenariosMacro to Micro VisioningTop Predictions for the Conferencing Services Market Growth PipelineLevers for GrowthVision and Strategy—Growth OpportunitiesGrowth Opportunity 1—Natural Visual CollaborationGrowth Opportunity 2—Embracing Software-Centric Video ArchitecturesGrowth Opportunity 3—Huddle Room Opportunity Growth Opportunity 4—Next-Generation Team Collaboration WorkspacesGrowth Opportunity 5—End-to-end UC&C StackGrowth Opportunity 6—Artificial Intelligence in Collaboration Growth Opportunity 7—Actionable Analytics Growth Opportunity 8—HD AudioGrowth Opportunity 9—Emergence of Purpose-built Systems Growth Opportunity 10—IoT opportunityBrand and Demand—Growth OpportunitiesGrowth Opportunity 11—Channel MarketingGrowth Opportunity 12—Innovation and TransformationGrowth Opportunity 13—Sales and Marketing Use CasesGrowth Opportunity 14—Social Media MarketingGrowth Opportunities MatrixIdentifying Your Company’s Growth ZoneTotal Growth Opportunity Matrix 1–9: Vision and StrategyTotal Growth Opportunity Matrix 10–14: Brand and DemandTotal Growth Opportunities Matrix ChartGrowth Strategy and ImplementationGrowth Strategies for Your CompanyPrioritized Opportunities through ImplementationLegal DisclaimerAppendixAbbreviations and Acronyms UsedOther Vendors of Audio Conferencing ServicesOther Vendors of Cloud Web and Video Conferencing ServicesOther Vendors of Managed Video Conferencing ServicesList of Exhibits





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