Hosted IP Telephony and Unified Communications Including Video Conferencing and Tele-presence in South Africa

Increasing Bandwidth Availability and Pay-as-you-go Infrastructure Purchasing Spur Investments

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This research service is an analysis of the hosted IP telephony and unified communications (UC) market in South Africa. The study essentially takes a comprehensive assessment of market development for hosted/cloud-based UC and collaboration systems. While traditional, on-premise systems are maturing, having been in existence in South Africa for a number of years, hosted solutions were introduced recently with the increasing prominence of cloud computing. The study further examines the key market drivers and restraints, key trends, competitive environment, industry best practices, and the key ITC Mega Trends that will impact the market. The base year is 2012 and forecasts run through 2018.

Table of Contents

Executive SummaryExecutive SummaryExecutive Summary (continued) Research Aim and ObjectivesMarket Overview—Aim and ObjectivesResearch Scope and DefinitionsResearch ScopeResearch Scope (continued)Research Scope (continued)Research DefinitionsResearch Definitions (continued)Research Definitions (continued)Market OverviewMarket Overview—Introduction Market Overview—Introduction (continued) Market Overview—Introduction (continued) Market Overview—Introduction (continued) Market Overview—Introduction (continued)Market Overview—Introduction (continued) Market Overview—Technological Evolution Market Overview—Introduction (continued) Market Overview—UC&C Service Delivery ModelsMarket Overview—UC&C Service Delivery Models (continued)Market Overview—UC&C Service Delivery Models (continued)Market Overview—Distribution StructureMarket Overview—Distribution Structure (continued)Market Drivers and RestraintsKey Market DriversMarket Drivers ExplainedMarket Drivers Explained (continued)Market Drivers Explained (continued)Market Drivers Explained (continued)Market Drivers Explained (continued)Key Market RestraintsMarket Restraints ExplainedMarket Restraints Explained (continued)Market Restraints Explained (continued)Market Restraints Explained (continued)Key Market TrendsKey Market TrendsKey Market Trends (continued)Key Market Trends (continued)Key Market Trends (continued)Mega Trends and Industry Convergence ImplicationsICT Mega Trends Impact on the Hosted IP Telephony and UC Services MarketCompetitive Environment—Total MarketCompetitive EnvironmentCompetitive Environment (continued)Competitive Environment (continued)Industry Best PracticesIndustry Best PracticesIndustry Best Practices (continued)Industry Best Practices (continued)Industry Best Practices (continued)Industry Best Practices (continued)Industry Best Practices (continued)Industry Best Practices (continued)Legal DisclaimerThe Frost & Sullivan StoryWho is Frost & Sullivan?What Makes Us Unique?TEAM MethodologyOur Global Footprint 40+ Offices

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