Welcome

How to shop

Register

You may place an order by registering with your email ID or by signing in with your LinkedIn account. 

Benefits of Being a Registered User:

  • Knowledge regarding special discounts and offers
  • Optional access to the GIL Community Newsletter
  • View stored order history
  • Streamlined checkout
  • Access to local customer service and sales professionals

Search for Products

If you are looking for a specific product, enter a few key words into the search box located at the top of the page, and we'll show you all the matching results. To improve your results, try adding specific search terms in order to narrow the display of matches.

If you want to browse a specific group of products, click on the Industries drop-down box that will list the group of industries we cover.  Alternatively, you can browse and find reports based on technologies, and business goals.

Clicking on the report title will take you to the specific report page which has an abstract of the study along with the Table of Contents. For more information, you can click on the contact us or email option available on the page. 

Ordering and Delivery

How do I place an order?

Browse through our wide-range of reports based on industries, technologies and business goals. Once you have shortlisted the reports you want to purchase, click the Add to Cart or Buy Now button to begin the ordering process.  

Add an Item to Your Shopping Cart

You will need to be signed into your Frost & Sullivan Online Store account to view your Cart.

The Shopping Cart  will hold these products until you decide to proceed to checkout.

Tip: If your Shopping Cart is empty or items are missing, it is likely that you are not logged into your account.

To remove an item from your Shopping Cart, click Remove Item from your Cart.

For further assistance, please contact our support team:

  • Africa: +27 21 680 3260
  • Asia Pacific: +65 68900999
  • Europe: +44 (0)20 7343 8383
  • Israel: +972-9-9502888
  • Latin America: +54 11 4777 1550
  • Middle East & North Africa: +971.4.4331.893
  • North America: +1.877.463.7678
  • South Asia: +91 (0) 22 6160 6666

Completing a Purchase on Frost Store

  • After you've reviewed the items in your Shopping Cart and decided on your final purchase, click the checkout option.
  • Make sure you’re signed into your account or create a new account if this is your first order.
  • Enter the required details and your payment information.
  • Click Place your order and complete your purchase.
  • You will be redirected to the cybersource payment gateway
  • Once your payment is successful you will receive a confirmation regarding the same.

Choose a Payment Method

Frost & Sullivan offers a secure credit card payment process. For online orders we accept Visa, MasterCard, Discover, JCB, and American Express

Frost & Sullivan does not have access to your credit card information, and our site security is verified by Cybersource. Please be assured that your privacy and the protection of your personal information is critical to Frost & Sullivan.

Contact Helpdesk: 

Email: estore@frost.com

How long does delivery take?

Items purchased for online delivery are normally available as soon as your order is processed. You can access your purchased information by directly downloading the report. It will also send to your registered e-mail ID.

Track Your Purchases

For digital products, you will be provided with a URL from which you will be able to download the content. You will be notified on the status of your purchase after each transaction.

All purchases made on the site can be tracked by checking your order history under the My Account tab.

 

For any questions regarding your purchase, tracking, or problems with the download, please contact our Customer Care professionals:

  • Africa: +27 21 680 3260
  • Asia Pacific: +65 68900999
  • Europe: +44 (0)20 7343 8383
  • Israel: +972-9-9502888
  • Latin America: +54 11 4777 1550
  • Middle East & North Africa: +971.4.4331.893
  • North America: +1.877.463.7678
  • South Asia: +91 (0) 22 6160 6666

 

Contact Helpdesk:

Email: estore@frost.com