ICT Innovations Enabling Banking and Financial Services

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This edition of ITCC TOE provides a snapshot of some of the key ICT-led disruptions in the banking and financial services (BFS) sector. It highlights a set of ICT-based innovations that are available today and their key capabilities in addressing existing industry challenges and providing a set of opportunities through new use cases and user experiences. The study highlights eight innovative fintech solutions for driving growth opportunities in the BFS space.

ITCC TechVision Opportunity Engine (TOE)’s mission is to investigate emerging wireless communication and computing technology areas including 3G, 4G, Wi-Fi, Bluetooth, Big Data, cloud computing, augmented reality, virtual reality, artificial intelligence, virtualization and the Internet of Things and their new applications; unearth new products and service offerings; highlight trends in the wireless networking, data management and computing spaces; provide updates on technology funding; evaluate intellectual property; follow technology transfer and solution deployment/integration; track development of standards and software; and report on legislative and policy issues and many more.

The Information & Communication Technology cluster provides global industry analysis, technology competitive analysis, and insights into game-changing technologies in the wireless communication and computing space. Innovations in ICT have deeply permeated various applications and markets. These innovations have profound impact on a range of business functions for computing, communications, business intelligence, data processing, information security, workflow automation, quality of service (QoS) measurements, simulations, customer relationship management, knowledge management functions and many more. Our global teams of industry experts continuously monitor technology areas such as big data, cloud computing, communication services, mobile and wireless communication space, IT applications & services, network security, and unified communications markets. In addition, we also closely look at vertical markets and connected industries to provide a holistic view of the ICT Industry.

Keywords: Artificial intelligence, hyper-converged infrastructure, machine learning, debt recovery, behavior-based authentication, motion analytics, digital banking, smart banking

Table of Contents

ICT Innovations Enabling Banking and Financial ServicesKey ICT-led Disruptions in the Banking and Financial Services SectorAI Assistant to Deliver Better Customer Experience ServiceAI-based Solution Automates the Compliance ProcessSimplifying IT Management Using Hyper-converged InfrastructureMachine Learning to Identify Omnichannel Commerce ThreatsFinancial Advice with the Power of Artificial IntelligenceMachine Learning for Debt RecoveryUser Behavior-based Authentication TechniqueScalable Motion Analytics for Multiple ApplicationsStrategic InsightsMoving into the Age of Seamless, Secure, and Convenient BankingIndustry Contacts




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