India Unified Communications Applications and Services Market, CY 2016

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In this rapidly changing business world, decision making and execution needs to be done at a fast pace. Enterprises cannot afford to delay on the process due to communication gap as businesses need to be connected round-the-clock, throughout the year. Hence, an arrangement needs to be made by companies that would empower them with the “instant connect” facility and cutting down on the turnaround time. To address such a specific yet important need of enterprises, Frost & Sullivan believes a right set of Unified Communications and Collaboration services within the IT infrastructure of enterprises would be helpful.

The market research study titled “Unified Communications Applications and Services CY 2016” analyzes the state of the Unified Communications market during CY 2016. The research team at Frost & Sullivan has followed a well-tested research methodology that is a mix of primary and secondary research with a deep dive into the internal knowledge repository. Before making sense of the collected data, each data point is being analyzed through a proprietary analytical tool and vetting is done against the local market trends while speaking with industry leaders, vendors and service providers.

The market research starts with categorically defining the Unified Communications Applications and Services market – the elements that are being included for a better scope clarification. The market/technology trends are being identified that have started to impact the growth of UC in India. Subsequently, Frost & Sullivan draws the impact of each driver and restraint in the market that is supposed to affect market growth in short, medium and long time.

The consumers of the report – corporate decision makers, strategy heads, product heads, executive management leaders, etc. – would be able to get a fair idea of the UC market and may think to re-strategize, re-engineer or re-structure their offerings in the market. Frost & Sullivan believes the market growth for hosted/cloud based services would be faster than the on-premise model in the years to come.

Key Issues Addressed

  • What is the state of the Unified Communications (UC) market in India for CY 2016?
  • What are the key Market Drivers and Restraints for UC in India and how are they expected to impact growth in the next 7 years?
  • What is the actual market revenue for UC in India by end of CY 2016?
  • Who are the key players for UC Applications and UC Services across each sub-segment? What are their current market shares?
  • Market revenue/share analysis by sub-segments, industry verticals and horizontals.
  • What are the Product & Solution launches from prominent companies in H2 CY 2016?
  • A quick view on the customer insights in India.

Table of Contents

1. Executive Summary
Key Findings
2. Research Methodology
Research Methodology
3. Market Segmentation and Definitions
Unified Communications Segmentation
Definitions—UC Applications
Definitions—UC Applications: Video Conferencing Infrastructure
Definitions—UC Applications: Video Conferencing Endpoints
Definitions—UC Services: Audio Conferencing Services
Definitions—UC Services: Hosted/Managed Video Conferencing Services
Definitions—UC Services: Web Conferencing Services
Definitions—UC Services
UC Product And Services Stack Scope
4. Introduction to the Indian Unified Communications Applications and UC-as-a-Service (UCaaS) Market—Market Trends
Unified Communications Applications Trend in India
UCaaS Trends in India
5. Drivers and Restraints
Market Drivers
Market Restraints
6. Overall Market Highlights—UC Applications Versus UC Services
Market Metrics—Understanding the State of the UC Market in India
Segment Share Analysis
UC Applications Segmentation Analysis
UC Services Segmentation Analysis
Revenue Segmentation Analysis
Vertical Analysis—UC Applications
Vertical Analysis—UC Services
Horizontal Analysis
7. Market Share Analysis by Participants
UC Applications Market—Overall Market Share Analysis
UC Applications Market—Market Developments by Leading UC Vendors in CY 2016
UC Applications Market—Market Share Analysis by Segments
UC Services Market—Overall Market Share Analysis
UC Services Market—Market Developments by Leading UC Service Providers in CY 2016
UC Services Market—Market Share Analysis by Segments
8. Product Launches and Updates—CY 2016
Avaya—Product and Solution Launches
Cisco and Microsoft—Product and Solution Launches
Facebook and Amazon—The New Entrants in the Global UC Market
Growth Opportunities for UC Applications Vendors and Service Providers
9. Customer Insights
On-premise vs UCaaS—Making the Right Decision
Standalone or Integrated Solutions—What’s in Demand
10. Growth Opportunities and Companies to Action
Growth Opportunity 1: BYOD and Mobility
Growth Opportunity 2: Virtualization
Growth Opportunity 3: SIP Trunking
Strategic Imperatives for UC Vendors and Providers
11. The Last Word
The Last Word—3 Big Predictions
Legal Disclaimer
12. The Frost & Sullivan Story

Infographic



List of Figures & Charts

1. Total Unified Communications Applications and Services Market: Key Market Drivers, India, CY 2017-2022
2. Total Unified Communications Applications and Services Market: Key Market Restraints, India, CY 2017-2022
3. Total Unified Communications Applications and Services Market: Market Metrics, India, CY 2016
4. Unified Communications Services Market: Impact on Key Industry Verticals, India CY 2016 vs CY 2022


1. Total Unified Communications Applications and Services Market: Research Methodology, India, CY 2016
2. Total Unified Communications Applications and Services Market: Segmentation, India, CY 2016
3. Unified Communications Applications Market: Market Trends, India, CY 2016
4. Unified Communications Services Market: Market Trends, India, CY 2016
5. Total Unified Communications Applications and Services Market: Segment Share Analysis, India, CY 2016
6. Unified Communications Applications Market: Segmentation Analysis, India, CY 2016
7. Unified Communications Services Market: Segmentation Analysis, India, CY 2016
8. Unified Communications Applications Market: Performance, India, CY 2016
9. Unified Communications Services Market: Performance, India, CY 2016
10. Unified Communications Applications Market: Revenue Breakdown by Vertical, India, CY 2016
11. Unified Communications Services Market: Vertical Analysis, India, CY 2016
12. Total Unified Communications Applications and Services Market: Percent Revenue Breakdown by Horizontal, India, CY 2016
13. Unified Communications Applications Market: Market Share by Revenue, India, H1 CY 2016
14. Unified Communications Applications Market: Market Share by Revenue, India, H2 CY 2016
15. Unified Communications Applications Market: Market Share Analysis by Segment, India, CY 2016
16. Unified Communications Services Market: Market Share by Revenue, India, H1 CY 2016
17. Unified Communications Services Market: Market Share by Revenue, India, H2 CY 2016
18. Unified Communications Services Market: Market Share Analysis by Segment, India, CY 2016



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