Industries Market Research Reports

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  1. 08 Aug 2024  |  Global  |  Customer Research

    CX Growth Opportunities in the Travel & Hospitality Industry 2024 to 2025

    Customer Perspectives

    In 2023, the pent-up demand for travel boosted spending in this industry to almost back to pre-pandemic levels. With increasing demand and the need to recoup revenue lost during the 2020-2022 pandemic restrictions, air and ground transportation, accommodations, and dining prices are high. Revenue growth is also expected due to more consumers spendi...

    $4,950.00
  2. 06 Aug 2024  |  Global  |  Frost Radar

    Frost Radar : Digital Intelligence Solutions, 2024

    A Benchmarking System to Spark Companies to Action - Innovation that Fuels New Deal Flow and Growth Pipelines

    Intelligence- and data-driven decision-making have quickly emerged as core competencies that drive an organization s security strategies to safeguard the people, assets, and data for which they are responsible. Ongoing convergence between physical and digital security systems, the influx of new analytics to inform operational decisions, and digital...

    $4,950.00
  3. 31 Jul 2024  |  Global  |  Market Research

    IoT Start-up Tracker: Automotive Digital Services Growth Opportunities

    Connected Cars as a Key Use Case for Internet of Things Driving Digital Services Opportunities

    The revenue of automotive original equipment manufacturers still relies mainly on selling vehicles, and additional drive-centric business models must not affect its core competency. Frost & Sullivan s start-up tracker helps ecosystem participants identify solution providers with offerings that address industry challenges. The start-up tracker pr...

    $2,450.00
  4. 31 Jul 2024  |  Global  |  Market Research

    Growth Opportunities for Telecommunications Companies in Private Multi-access Edge Computing, 2024 2029

    Opportunities Beyond Connectivity and Managed Services Enable New Revenue Streams

    Private multi-access edge computing (MEC) involves deploying dedicated computing and networking resources on a client's premises. It prioritizes ultra-low latency, data security, and customization, making it ideal for industrial automation, smart factories, and applications demanding real-time control and stringent data privacy. This segment of the...

    $2,450.00
  5. 30 Jul 2024  |  North America  |  Market Research

    Global Cloud Contact Center Solutions Market Growth Opportunities

    Integrable and Modular Platforms, Powered by Advanced AI, Analytics and Automation; to Deliver Maximized CX and EX Improvements

    Cloud Contact Center solutions provide greater speed and flexibility in terms of scale, reach, and modularity as well as better business continuity, disaster recovery, and cost-effectiveness than traditional on-premises contact center solutions. The cloud is progressively becoming the fundamental enabler of a mature customer experience (CX) and emp...

    $5,950.00
  6. 30 Jul 2024  |  Europe  |  Market Research

    Exploring European Use Cases for Generative AI in CX

    Early Use Cases are Encouraging and Helping to Drive GenAI Adoption Across Europe

    The emergence of generative AI (GenAI) has sparked intense global interest in AI and how it can help improve customer experience (CX). Several factors drive interest in GenAI, including its positive impact on making conversational AI faster and smarter, enabling critical applications, including personalization at scale, improved self-service capabi...

    $2,450.00
  7. 29 Jul 2024  |  Global  |  Frost Radar

    Frost Radar : Cloud Contact Centers in Latin America, 2024

    A Benchmarking System to Spark Companies to Action - Innovation that Fuels New Deal Flow and Growth Pipelines

    This Frost Radar reveals the positioning of key companies in the Latin American cloud contact center as a service (CCaaS) industry using their Growth and Innovation scores as highlighted in the Frost Radar methodology. Frost & Sullivan analyzes numerous companies in an industry. Those selected for further analysis based on their leadership or oth...

    $4,950.00
  8. 22 Jul 2024  |  Global  |  Market Research

    Indian Data Center Colocation Services Growth Opportunities

    Substantial Growth in Hyperscale Demand Drives Data Center Colocation Services

    India commands a dominant position in South Asia for data center colocation services, accounting for approximately 92% of the region s market share. This leadership is expected to persist in the coming years, driven by robust demand from hyperscale cloud providers, over-the-top (OTT) platforms, content providers, and artificial intelligence (AI) co...

    $2,450.00
  9. 15 Jul 2024  |  Global  |  Market Research

    Global Cloud Infrastructure-as-a-Service and Platform-as-a-Service Market

    Cost Optimization Amid Economic Uncertainty, Sovereign Cloud Expansion, and Booming AI

    Cloud infrastructure and platforms form the foundation upon which digital economies are built. For more than a decade, the modernization and migration of applications and data to the cloud have been a priority for companies worldwide. Under the weight of high interest rates, inflation, and sluggish post-pandemic recovery, the growth of the cloud in...

    $2,450.00
  10. 04 Jul 2024  |  Europe  |  Frost Radar

    Frost Radar : EMEA Cloud Contact Centers, 2024

    A Benchmarking System to Spark Companies to Action - Innovation that Fuels New Deal Flow and Growth Pipelines

    This Frost Radar reveals the contact center-as-a-service (CCaaS) industry leaders using their Growth and Innovation scores as highlighted in the Frost Radar methodology. Frost & Sullivan analyzes numerous companies in an industry. Those selected for further analysis based on their leadership or other distinctions are benchmarked across 10 Growth ...

    $4,950.00