Industries Market Research Reports

For more than two decades, VMware has dominated the enterprise virtualization market. The company’s hypervisor is a leader for virtualizing enterprise, on-premises workloads. As businesses have migrated to the cloud, VMware has adapted to maintain its leadership by partnering with cloud hyperscalers to offer virtualized cloud solutions that off...

AI has moved from a standalone technology to a core building block that drives global business growth. AI adoption is increasingly critical for international businesses to stay competitive. Improved efficiency and productivity and the need to gain a competitive edge drive the rising adoption of AI among businesses. Understanding AI use cases and a...

Customer experience (CX) management is a subset of the broader business process outsourcing (BPO) industry. It is defined as a business arrangement in which a company contracts an outside supplier to perform a service rather than accomplish it in-house. CX management is an evolving industry, containing large global players and smaller regionally fo...

This Frost & Sullivan analysis examines the clinical next-generation sequencing (NGS) industry, covering the different type of products, workflows, and applications for clinical purposes. The global market is projected to grow steadily from 2024 to 2030, achieving significant revenue milestones, driven largely by services and informatics segments. ...

This Frost & Sullivan study comprehensively analyzes the Latin American data center colocation services market, covering strategic imperatives/challenges, insights, growth drivers and restraints, trends, market sizing and forecasts, competitive landscape, market share, 17 company profiles of the largest participants, and growth opportunities. The g...

During the forecast period (2024-2029), the customer experience management (CXM) market in Latin America and the Caribbean (LAC) will expand, mainly due to 2 factors: 1) the growing recognition of CX as a potent tool for competitive advantage and 2) the increasing motivation among businesses to outsource their CX activities. This market is poise...

Over the course of the projection period, the market for CX management is expected to expand. This is mostly due to two factors: 1) the growing recognition of CX as a potent tool for competitive advantage, and 2) the increasing motivation for businesses to outsource their CX activities. This market is poised for disruption due to the emergence o...

The information and communication technology (ICT) ecosystem is on the cusp of a major transformation thanks to Generative AI (GenAI), as this powerful technology opens new possibilities. Responsible use of GenAI can help companies generate new revenue streams, develop innovative solutions, and provide users and customers with personalized experien...

To deliver excellent customer experience, organizations require a single view of customers across all touchpoints, which they can achieve through customer relationship management (CRM) solutions. Businesses aim to capture and leverage the wealth of available customer data to have profitable, productive, value-rich, experience-enhancing, and loyalty...