Industries Market Research Reports

28 Dec 2015  |  North America  |  Market Research

Public Safety ICT in the North American Smart City

A $10-billion Opportunity in 2016–2020

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AAs part of the transition to Smart Cities, municipal leaders have embraced technological solutions for public safety priorities in the field of law enforcement, emergency response, and courts and corrections. Many of these departments in the United States and Canada use outdated systems and protocols that are cumbersome and inefficient. ICT provid...

This market analysis study provides market sizing and forecasts for the North American contact center outsourcing market. The North American market revenue represents outsourced revenues associated with customer interactions that originated in North America, regardless of fulfillment model. This includes onshore, nearshore, offshore, home-agent, au...

This Hot Topic explores how the IT industry is transforming the automotive industry, with a particular focus on the emerging connected car trend. It provides important insights into connected cars by presenting an overview of the current opportunities in the market and those that are still being developed. Beyond this, the analysis investigates how...

02 Nov 2015  |  North America  |  Market Research

DDoS Mitigation Global Market Analysis

New Solutions Accelerate Market Growth

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Distributed denial-of-service (DDoS) is an increasingly popular method of cyber attack. DDoS attacks disrupt operations and block access for legitimate end users, customers, and employees, causing missed sales opportunities, end user frustration, service degradation, and embarrassment for targeted organizations. Attacks are growing in volume, sophi...

30 Sep 2015  |  North America  |  Market Research

Managed Security Services in North America

Attention Moves from the Perimeter to the Endpoint and the Network

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This report provides an analysis of the market for the North American managed security services market. These network security services include some degree of proactive monitoring of the customer’s security environment, and may encompass protection against denial of service attacks, email viruses/worms, spam, and other various cyber maladies. Thi...

This market insight identifies and discusses the current state of the enterprise data storage market. It highlights the major trends that characterize the market at present as well as the future technological trends that are expected to influence it. It identifies the effects of these trends on data centers globally. The study also analyzes the bus...

Frost & Sullivan believes that there is an increased acceptance and trust in utilizing nearshore outsourcing locations for customer care. Service providers claim that companies can reduce their operating expenses by 30-40% by considering nearshore delivery options. Popular site locations for the North American call volumes include Central America, ...

26 Aug 2015  |  North America  |  Market Research

Analysis of the Global Next Generation Firewall and Unified Threat Management Market

Demand for Advanced Security Drives Market Growth

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NGFW and UTM solutions provide essential control and inspection of inter-network communications at important network boundaries. Vendors are continually adding cutting-edge security technologies to address rapidly changing threats and emerging technologies that increase risk in organizations of all sizes. Demand for NGFW and UTM capabilities shows ...

This market analysis research provides market sizing and forecasts for premises-based contact center systems in North America. The product segments covered are: inbound contact routing, IVR and voice portal, outbound dialer, quality monitoring, workforce management, and contact center analytics. The study provides market forecasts by product segmen...