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23 Dec 2019  |  North America  |  Market Research
Mobile Worker Applications Survey—Customer Preferences and Plans, U.S. and Europe, 2019
Strong Mobile Worker Apps Market Offers Opportunities to Both Enhance Productivity and Increase Customer Satisfaction
This study reports the findings of a major Frost & Sullivan survey conducted during 2019. The survey was conducted in the U.S. and Europe (England, Germany, France) and had the following objectives: o Measure the current use of--and future decision-making behavior toward--mobile worker applications and devices o Uncover preferences and plans reg...
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18 Dec 2019  |  North America  |  Market Research
North American Mobile Situational Awareness Solutions Market, 2019
Growth Opportunities and Competitive Differentiators in an Emerging First-Responder Solution Category
This study examines the North American mobile situational awareness solutions market. Profiles of two leading provider are presented, including an examination of their product portfolios and strategies. Market trends, adoption drivers and barriers, competitive innovations, and potential growth opportunities are also defined and discussed. The m...
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09 Dec 2019  |  North America  |  Market Research
Top Takeaways from the 15th Anniversary Customer Contact West
A Frost & Sullivan Executive MindXchange
The 15th Anniversary Customer Contact West: A Frost & Sullivan Executive MindXchange in Huntington Beach was a meeting of innovative, enthusiastic, collaborative, and analytical minds. This year, the main challenges discussed by contact center leaders were: · Improving employee engagement and retention · Finding the right balance between ...
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03 Dec 2019  |  North America  |  Market Research
Why People Must be a Critical Aspect of Digital Transformation
99% of Companies are Embracing Digital Transformation Amidst Disruption, Innovation, and Consumer Upheaval
People, processes and technologies have long been the key elements of a CRM strategy. A recent Frost & Sullivan study found that 99Percentage of businesses are now in some stage of digital transformation. The people piece is a great place to start. Customers and employees play probably the most important role in a company's success. Our research pr...
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02 Dec 2019  |  North America  |  Market Research
YouTube Continues Its Impressive Growth Momentum in 2019
YouTube Reaches More 18-49 year Olds in an Average Week Than All Cable TV Networks Combined
YouTube has the highest share in reach and watch time among all ad supported OTT platforms. According to Nielsen, more than half of 18- to 49-year-olds in the US are either light viewers of TV or do not subscribe at all. Over 90% of these people watch YouTube. Watch time of YouTube on television screens alone tops 250 million hours per day. YouTube...
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02 Dec 2019  |  North America  |  Market Research
Adobe’s Partnership with Veriskope Revives AMS and RTMP SDK
AMS and RTMP Were Products That Were Ahead of Their Time and are Headed For a Revival
With interactive video and communication the core part of services such as Twitch, eSports and online betting, Adobe Media Server and RTMP may be headed for a revival. Following an agreement with Adobe, a company called Veriskope plans to sell, support, upgrade, and enhance the Adobe Media Server (AMS), the RTMP SDK and several related video produc...
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02 Dec 2019  |  North America  |  Market Research
The Future Growth Prospects of Fastly After Its IPO in 2019
The Challenge Over the Next Five Years Will Be Scaling Its Network, Revenue and Customer Base
Fastly has the potential to become a $500M company in 3 years and hit $1.5B in revenue within 10 years, while also increasing margins in the 70% range. All of the market trends and data points to a big growth opportunity for companies like Fastly over the next few years as more customers demand greater flexibility and better performance across thei...
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02 Dec 2019  |  North America  |  Market Research
CenturyLink’s Strategic Acquisition of Steamroot
Streamroot Is A CDN provider With An Underlying P2P Technology
CenturyLink’s acquisition is motivated by improving the performance for viewers of live events and day/date content releases to reduce buffering and failed starts during peak hours and catch up TV. Streamroot leverages a software-based mesh network and a deterministic data science methodology, providing device awareness to ensure that consumers h...
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02 Dec 2019  |  North America  |  Market Research
The Implications of Sharply Declining Prices for the CDN Industry
Data Shows Pricing On Very Large Deals is Down to an All-time Low of $0.001 Per GB Delivered
With customers having so many different CDNs to choose from, both regionally and globally, and the ease of use of switching between multi-CDN vendors, media delivery simply isn’t a sticky product. Media delivery pricing continue to fall and since CDNs are not able to make up for the lower price based on additional traffic volume on a consistent b...
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21 Nov 2019  |  North America  |  Market Research
Global Routers, Switchers, and Master Controls Market, Forecast to 2024
Market Consolidation and Growing Popularity of eSports Drive Market Growth
This study on the global routers, switchers, and master controls market covers software and hardware point solutions as well as comprehensive large-scale value-based applications that support the video production and broadcasting needs of consumers. Consumers in the market range from broadcasters, outside broadcast (OB) trucks, multiple service ope...
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