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30 Jul 2024  |  North America  |  Market Research
Global Cloud Contact Center Solutions Market Growth Opportunities
Integrable and Modular Platforms, Powered by Advanced AI, Analytics and Automation; to Deliver Maximized CX and EX Improvements
Cloud Contact Center solutions provide greater speed and flexibility in terms of scale, reach, and modularity as well as better business continuity, disaster recovery, and cost-effectiveness than traditional on-premises contact center solutions. The cloud is progressively becoming the fundamental enabler of a mature customer experience (CX) and emp...
$5,950.00 -
23 May 2024  |  North America  |  Market Research
Cyberthreats and Escalating Data Centricity Driving Data Protection Industry Growth
Convergence of Capabilities and Features Leads to Increased Partnerships, Mergers, and Acquisitions
The data protection industry is undergoing transformation driven by evolving cyber threats, increasing data privacy and handling regulations, and the complexities of the hybrid cloud landscape. This report highlights growth opportunities and trends that will influence the industry through 2028. It first examines strategic imperatives for the mar...
$2,450.00 -
06 May 2024  |  North America  |  Market Research
Growth Opportunities in North American Data Center Colocation Services, 2024 2029
Artificial Intelligence Adoption and Public Cloud Demand Drive Future Growth Potential
The data center colocation industry in North America is experiencing dynamic and rapid growth, offering enterprises cost-effective and dependable solutions for their IT infrastructure requirements. With the surge in enterprise digital transformation, sustainability initiatives, and the adoption of immersive technology, data centers have become esse...
$2,450.00 -
11 Apr 2024  |  North America  |  Frost Radar
Frost Radar™: Customer Relationship Management, 2024
A Benchmarking System to Spark Companies to Action - Innovation that Fuels New Deal Flow and Growth Pipelines
Businesses want customer relationship management (CRM) software that unifies all data related to customers and deals, and provides advanced integrations with business applications and advanced security. The CRM industry is in the growth phase, with solution providers consolidating. Some providers offer combined CRM suites while others offer sta...
$4,950.00 -
01 Feb 2024  |  North America  |  Market Research
The State of the Cloud: Maximizing Business Success through Cloud Computing, AI, and Data in Latin America
Frost & Sullivan Cloud Survey 2023 Highlights
In Latin America, businesses increasingly adopt cloud computing, artificial intelligence, and machine learning technologies to support their strategic business growth. Despite a projected slower economic growth in 2024, digital transformation remains robust. Companies seek external partners to assist them in their journey toward full digitization. ...
$4,950.00 -
22 Dec 2023  |  North America  |  Market Research
Merging Skies: Integrating UCaaS and CCaaS
Unifying Technologies for Enhanced Collaboration and Customer Engagement
In the ever-evolving business landscape, staying ahead of the curve is essential. The world of enterprise communications transformed over the last decade as businesses grappled with the challenges and opportunities of the digital age. Communication tools and strategies have evolved to meet the modern needs of workers. An integrated approach for ...
$2,450.00 -
14 Dec 2023  |  North America  |  Frost Radar
Frost Radar™: Infrastructure and Platforms as a Service, 2023
A Benchmarking System to Spark Companies to Action - Innovation that Fuels New Deal Flow and Growth Pipelines
The infrastructure as a service and platform as a service (IaaS and PaaS) industry has undergone a significant evolution in the past year. Macroeconomic instability has negatively affected IT investments and cloud spend, ushering in a growing focus on cloud cost optimization. In tandem, the arrival of generative AI (GenAI) on the scene has necessit...
$4,950.00 -
13 Dec 2023  |  North America  |  Market Research
Growth Opportunities in Low-power Wide Area Networks
Integration of LPWAN Standards and Hybrid Terrestrial and Non-terrestrial Networks Boost Future Growth Potential
The low-power wide area network (LPWAN) market is in a growth stage, with network operators collaborating to establish LPWAN standard convergence. While some LPWAN providers are arranging deals to combine LoRaWAN with Sigfox in their connectivity offerings, others are integrating proprietary LPWAN with cellular LPWAN. LPWAN providers are also ...
$4,950.00 -
06 Dec 2023  |  North America  |  Tracker
Customer Experience Outsourcing Services in North America, Forecast to 2029
Generative AI Brings New Opportunities for Differentiation
During the forecast period (2023 to 2029), the North American (NA) customer experience (CX) outsourcing services market is expected to expand, mainly due to 2 factors: 1) the growing recognition of CX as a potent tool for competitive advantage and 2) the increasing motivation for businesses to outsource their CX activities. This market is poised...
$4,950.00 -
27 Oct 2023  |  North America  |  Frost Radar
Frost Radar™: Business Process Management Services, 2023
A Benchmarking System to Spark Companies to Action - Innovation that Fuels New Deal Flow and Growth Pipelines
Traditionally, business process management (BPM) or business process outsourcing (BPO) services were implemented as a cost-optimization concept based on labor arbitrage. However, BPM services have evolved and encompass core and noncore operations. Today, they permeate the entire business process value chain and address a wide variety of business ob...
$4,950.00