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  1. 30 Jul 2024  |  Europe  |  Market Research

    Exploring European Use Cases for Generative AI in CX

    Early Use Cases are Encouraging and Helping to Drive GenAI Adoption Across Europe

    The emergence of generative AI (GenAI) has sparked intense global interest in AI and how it can help improve customer experience (CX). Several factors drive interest in GenAI, including its positive impact on making conversational AI faster and smarter, enabling critical applications, including personalization at scale, improved self-service capabi...

    $2,450.00
  2. 04 Jul 2024  |  Europe  |  Frost Radar

    Frost Radar : EMEA Cloud Contact Centers, 2024

    A Benchmarking System to Spark Companies to Action - Innovation that Fuels New Deal Flow and Growth Pipelines

    This Frost Radar reveals the contact center-as-a-service (CCaaS) industry leaders using their Growth and Innovation scores as highlighted in the Frost Radar methodology. Frost & Sullivan analyzes numerous companies in an industry. Those selected for further analysis based on their leadership or other distinctions are benchmarked across 10 Growth ...

    $4,950.00
  3. 26 Mar 2024  |  Europe  |  Frost Radar

    Frost Radar : Customer Experience Management in Europe, 2024

    A Benchmarking System to Spark Companies to Action - Innovation that Fuels New Deal Flow and Growth Pipelines

    This Frost Radar reveals the positions of the key companies in the European customer experience management (CXM) industry using their Growth and Innovation scores as highlighted in the Frost Radar methodology. The document presents competitive profiles on each of the companies in the Frost Radar based on their strengths, opportunities, and marke...

    $4,950.00
  4. 12 Mar 2024  |  Europe  |  Market Research

    The State of the Cloud: Europe

    The Quest for Competitiveness in Bleak Economic Conditions Fuels Cloud Migration and Modernization

    As the European economy continues to suffer, growth, competitiveness, and digital resilience are top of mind for enterprises in the region. Cloud and the Internet of Things remain the foundational technologies powering digital transformation in European enterprises. Since 2010, Frost & Sullivan has conducted an annual survey of IT and business d...

    $4,950.00
  5. 18 Dec 2023  |  Europe  |  Market Research

    European Data Center Colocation Service Growth Opportunities

    Future Growth Potential Enhanced by Increasing Hyperscale Demand and Digital Transformation Initiatives

    Data centers are core to digital transformation. Enterprises across various industries are outsourcing their data operations to third-party colocation service providers, whose competitive edge is determined by their capacity to scale, ensure an ample power supply, implement efficient cooling infrastructure, and provide robust network connectivity. ...

    $2,450.00
  6. 24 Jul 2023  |  Europe  |  Customer Research

    European Voice of the Enterprise Security Customer—Trends

    A Survey of Enterprise End Users Who Influence Cybersecurity Budgets

    This report presents a comprehensive analysis of the European cybersecurity landscape, encompassing the security posture of organizations, cybersecurity responsibilities within organizations, factors influencing the choice of cybersecurity solutions, and projected procurement trends into 2023. Based on a global survey conducted across six industry ...

    $4,950.00

    Special Price $4,455.00 save 10 %

  7. 19 Jun 2023  |  Europe  |  Market Research

    Managed SD-WAN Services, Europe, 2023

    Managed SD-WAN Services are Unlocking the Future Growth Potential of European Network Service Providers

    The managed SD-WAN services market in Europe is in its growth phase. Europe ranks second in the customer adoption of managed SD-WAN services, just behind North America, in the global managed SD-WAN services market. The managed SD-WAN market revenue in Europe is expected to exceed $724 million in 2022, with a year-over-year (YoY) growth of 56.9%. Th...

    $2,450.00

    Special Price $2,205.00 save 10 %

  8. 12 Jun 2023  |  Europe  |  Frost Radar

    Frost Radar™: Managed SD-WAN Services in Europe, 2023

    A Benchmarking System to Spark Companies to Action - Innovation that Fuels New Deal Flow and Growth Pipelines

    European ranks second in use of managed software-defined wide area network (SD-WAN) services, just behind North America. Market growth is driven mainly by an acceleration in customers’ digital transformation, more complex network environments, and massive amounts of traffic generated from the cloud. SD-WAN technologies placed at customer edge loc...

    $4,950.00

    Special Price $4,455.00 save 10 %

  9. 27 Apr 2023  |  Europe  |  Frost Radar

    Frost Radar™: European Cloud Contact Center Market, 2023

    A Benchmarking System to Spark Companies to Action - Innovation that Fuels New Deal Flow and Growth Pipelines

    In a field of more than 100 industry participants in Europe, Frost & Sullivan independently plotted the top 20 cloud contact center companies across two key indices of growth and innovation.

    $4,950.00

    Special Price $4,207.50 save 15 %

  10. 12 Jan 2023  |  Europe  |  Frost Radar

    Frost Radar™: European Customer Experience Outsourcing Services, 2023

    A Benchmarking System to Spark Companies to Action—Innovation that Fuels New Deal Flow and Growth Pipelines

    Over the next five years, the customer experience (CX) outsourcing services market will continue to grow rapidly, fueled by two factors: the recognition of CX as a potent strategy for competitive differentiation and the compelling incentives for businesses to outsource their CX operations. Companies expect continuous process enhancement and rapi...

    $4,950.00

    Special Price $4,207.50 save 15 %