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  1. 18 Apr 2017  |  Africa  |  Market Research

    South African Systems Integration Market, Forecast to 2021

    There is a Growing Opportunity to Partner with Enterprises to Drive their Digital Transformation Strategies

    Systems integration (SI) makes up a significant portion of IT budgets in South Africa, as enterprises seek to accelerate their digital transformation. In the absence of an established leading technology platform across all operations, enterprises have mostly opted for best-of-breed systems. As a result, systems integration (SI) spend is being drive...

    $3,000.00
  2. 29 Jul 2015  |  Africa  |  Market Research

    Analysis of the South African Contact Centre Market

    The Growing Opportunity for Business Process Outsourcing (BPO) Providers in South Africa's Contact Centre Market

    To be successfully employed in a contact centre in South Africa, an individual is expected to have a good command of the English language as well as advanced numeracy, technology, and customer service skills. However, skill shortages are a major challenge in the South African contact centre market. Also, a recent change in the requirements to recei...

    $4,950.00