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  1. 05 Feb 2019  |  Africa  |  Market Research

    Cloud Market in West Africa, 2018–2019

    Appropriate Communication Infrastructure Development and Consumer Legislations Central to Growth in Cloud Services

    The study provides information about the cloud market in West Africa. Ghana and Nigeria are the countries that have been analyzed in great detail. According to Frost & Sullivan, the cloud services market in West Africa is in the early stages of development, with international brands dominating the supply side. Local ICT providers are positioning th...

    $1,500.00

    Special Price $1,125.00 save 25 %

  2. 29 Jul 2015  |  Africa  |  Market Research

    Analysis of the South African Contact Centre Market

    The Growing Opportunity for Business Process Outsourcing (BPO) Providers in South Africa's Contact Centre Market

    To be successfully employed in a contact centre in South Africa, an individual is expected to have a good command of the English language as well as advanced numeracy, technology, and customer service skills. However, skill shortages are a major challenge in the South African contact centre market. Also, a recent change in the requirements to recei...

    $4,950.00

    Special Price $3,712.50 save 25 %