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22 Dec 2023  |  Global  |  Market Outlook
Top 10 Growth Opportunities in Customer Experience (CX), 2024
Employee Experience and AI Drive CX Investments in 2024
The Customer Experience industry benefitted greatly from the COVID-19 pandemic, which shifted millions of agents to work-at-home (WAH) models and accelerated cloud contact center-as-a-service (CCaaS) adoption. In 2021 and 2022, investments soared; however, in 2023 global economic and political unrest created a more conservative and focused approach...
$2,450.00
Special Price $2,205.00 save 10 %
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21 Dec 2023  |  Global  |  Market Outlook
AI: Top 10 Predictions, 2024
Future Growth Opportunities for Innovation and Transformation with AI Industries
In the realm of technological progress, artificial intelligence (AI) has emerged as a transformative force with the potential to reshape industries of the future. 89% of enterprises believe Generative AI technology will be a disruptive technology for enterprises to create strategic market differentiation. As AI evolves, its profound impact on bus...
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Special Price $2,205.00 save 10 %
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18 Dec 2023  |  Global  |  Market Outlook
Top 10 Growth Opportunities in IoT, 2024
The Increasing Relevance of Cybersecurity, Sustainability and Data-driven Products/Services in the C-Level Agenda Reflects on IoT Adoption and Generates Growth Opportunities for ICT Providers Across Verticals
Frost & Sullivan s global IoT industry predictions for calendar 2024 are the result of aggregated input from Frost & Sullivan regional IoT and Edge research teams. Research analysts input leverages the extensive Frost & Sullivan knowledge base, as well as primary and secondary research. The recently published IoT Predictions report includes the...
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Special Price $2,205.00 save 10 %
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10 Mar 2023  |  Global  |  Market Outlook
Growth Opportunities for the Global Security Industry
Predictions for the Security Industry
Frost & Sullivan’s security practice area covers a wide variety of solutions and technologies associated with commercial and public security as well as cybersecurity. Some of the markets studied under these two sectors include identity access management, endpoint protection, biometric solutions, border security, and managed security services. ...
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Special Price $2,082.50 save 15 %
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20 Jan 2023  |  Global  |  Market Outlook
Outlook 2023: Top 10 Predictions for Customer Experience
Employee Experiences and Artificial Intelligence Drive Growth in the CX Industry
The contact center industry benefitted greatly from COVID-19 pandemic market dynamics, which shifted millions of agents to work-at-home (WAH) models and accelerated cloud contact center-as-a-service (CCaaS) adoption. In 2021 and 2022, investments soared, and 2023 is the aftermath of that shift. Greater macroeconomic factors loom large over this...
$2,450.00
Special Price $1,837.50 save 25 %