Industries Market Research Reports

The first months of 2020 separated the digitally mature from the pack. In response to COVID-19s economic chaos, including disrupted supply chains; shutdowns in physical facilities; and a shift in priorities from growth to health and safety, the companies best able to pivot were those that were already well into their cloud journeys. Such firms le...

The voicebots market is still in its early stages in Europe but is one of the fastest-growing within the field of information and communication technology (ICT). By enhancing customer interactions and customer experience (CX), voicebot offerings seem ready to become one of the most valuable business solutions in the CX space. Latest advances in ar...

Brands use outsourcing as a competitive strategy to get a multitude of benefits, including cost savings, best-in-class technology, business flexibility, access to skilled talent, and a blend of locations and delivery models. Customer experience (CX) outsourcing vendors partner with clients to understand their business challenges and offer solutions...

04 Dec 2020  |  Global  |  Market Research

Global Breach and Attack Simulation Market, Forecast to 2025

Competitive Pressure From Adjacent Markets and Low Awareness of Breach and Attack Simulation Tools are Key Challenges for Vendors

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Businesses embrace digital transformation initiatives, resulting in a dynamic network environment. Therefore, it is crucial to identify security vulnerabilities in real-time. Existing security technologies provide only a snapshot of security risks in the network, thereby providing ineffective risk reduction. Manual security testing approaches a...

Global ICT spending reached $2.8 trillion in 2019, registering 3.6% YoY growth. While ICT spending is currently prioritized towards business continuity and solutions to better cope with the pandemic and a post-pandemic business environment, Frost and Sullivan predicts a shift in IT spending patterns, which will lean more towards digital and emergin...

Holistic Web Protection is an emerging category of security solutions that is focused on the comprehensive protection of websites, web applications, and related services. It is offered as cloud services and managed to a varying extent. Holistic Web Protection solutions integrate three key security technologies: distributed denial-of-service (DDoS) ...

08 Oct 2020  |  Global  |  Market Research

Cloud-based Premium-quality Video Solutions Transforming the Global Non-linear Editing Market, 2020–2026

Remote Workflow Solutions and Rising User Numbers, Especially in the Professionals Segment, Support Future Growth Potential

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This growth opportunity study examines the drivers, restraints, trends, competitive landscape, and growth opportunities associated with the global non-linear editing (NLE) market. The study uses 2019 as a base year for market sizing and forecasts market revenue through 2026. Market size is measured in terms of vendor revenue, in US dollars. For cla...

22 Sep 2020  |  Europe  |  Market Research

European Digital Risk Protection (DRP) Market, Forecast to 2024

The Digital Transformation of Businesses and the Evolving Threat Landscape Drive Market Growth

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Digitization and digitalization initiatives open up opportunities for customer intimacy and efficiency gains. The digital transformation of businesses and processes, along with customer expectation of a superior digital experience, will accelerate the adoption of digital tools. At the same time, enterprises must secure their digital assets – both...

07 Sep 2020  |  Europe  |  Market Research

Contact Center as a Service (CCaaS) Solutions Energize the European Customer Experience Space, 2020

CCaaS Solutions Inject Agility into the Customer Journey and Enable Organizations to Pivot and Recover from Disruption

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This study examines the cloud-based contact center (CC) solutions market in Europe. In the past, Frost & Sullivan has done combined studies for contact center on-premise solutions, hosted, and cloud solution markets. However, this year the studies are separated. This study is based on extensive primary and secondary research. This study finds tha...